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USA Teleservice Agencies
The
USA call centers in this listing go by various labels, such as Teleservice Agency,
Outsource Call Center, Telemessaging Company, Telemarketing Firms, BPO
(Business Processing Outsourcing), and Telephone Answering Service.
Regardless of what they call themselves, all provide various phone
answering and call processing services. They
can customize their services to meet your needs, providing overflow coverage,
after hours support, or complete 24-7 call center services.
 Answer
Center America Inc
5532 N
Broadway
Chicago, IL
60640, USA
www.goacanow.com
Contact: Sales Team
at 800-270-7030 or
sales@goacanow.com
Multilingual: English, Spanish
 Corporate Call Center, LLC
1400 Union Meeting Rd
Blue Bell, PA 19422, USA
www.corporatecallcenter.com
Contact: Cynthia Minuti, Director of Marketing, at 215-283-4233 or
cminuti@corporatecallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Inbound and outbound teleservices for customer care, member benefits, help
desk, database management, enrollment, order fulfillment, direct marketing, and
lead generation.
 TeleMed
18 Beck St
Atlanta, GA
30318, USA
www.telemedinc.com
800-529-8010
Services: Inbound
Vertical Markets: Medical
TeleMed is one of the largest nationwide medical answering service and
provides advanced medical call processing solutions dedicated to private
practices, healthcare, university, and hospital systems.
 TeamHealth Medical Call Center
1431 Centerpoint Blvd Ste 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com
Contact: Cindy Reed, VP of Business Development and Client Services, at
888-203-1118 or
Cindy_Reed@teamhealth.com
Services: Inbound, Outbound, Email, IVR
Multilingual: English, Spanish
Vertical Market: Medical
THMCC is a comprehensive 24/7 call center providing health care information
and nurse advice in an effort to direct to the appropriate level of care in
times of need.
 MAP
Communications Inc
840 Greenbrier Circle
Chesapeake,
VA 23320, USA
www.mapcallcenter.com
Contact:
Karen Oluwabusola, Sr VP, at 800-955-9888 or kareno@mapcommunications.com
Services: Inbound, Outbound, IVR
 Personalized
Communications
205 E Center St
Duncanville, TX 75116, USA
www.per-com.com
Contact:
Stanley Gardner, President, at
214-361-6684 or
sgardner@per-com.com
Services: Inbound, Outbound
Multilingual: English, Spanish
Outsource your full operations
while maintaining ownership of your clients: 24 by 7 live operator,
order-taking, inbound telemarketing services, internet operator, web-enabled.
 Contact
One Call Centers
818 W Miracle Mile
Tucson, AZ 85705, USA
www.wetakecalls.com
800-278-3347
Contact:
Shelly Corrough, Sales, at 800-278-3347 or
shelly@wetakecalls.com
Services: Inbound, Outbound, Email, Text, Chat, IVR
Multilingual: English, Spanish
24 hours a day, 7 days a week call
center services.
 Taction - The Contact Center
251 Jefferson St
Waldoboro, ME 04572, USA
www.taction.com
Contact: Randy Anderson, VP for Client Services, at 800-508-9936 or
ran@taction.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Taction takes orders and literature requests, up-sells and cross-sells,
answers FAQs, and performs telesales for DTC and B2B clients.
OnviSource - Business Solutions Division
2300 N 10th St
Enid, OK 73701, USA
www.onvisource.com/services/index.php
Contact: Jesse Eppler, Vice President, at 580-242-4636 or
info@onvisource.com
Services: Inbound, Outbound
Vertical Markets: Regional telecom service providers
OnviSource offers all-inclusive performance-based outsourcing services with
expertise in telecommunications and customer support.
1-800 We Answer
545 8 Ave # 401
New York, NY 10018, USA
www.efls.com
Contact: Robert Porter, VP, at 212-868-1154 or rob@efls.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
35 year old state of the art answering service and call center.
ACS
2828 North Haskell
Dallas, TX 75204, USA
www.acs-inc.com
Contact: Wayne Rowe, Dir. of Marketing & Sales, at 866-802-1365 or wayne.rowe@acs-inc.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Offers a wide variety of contact center services.
Advanced Communications
203 N Main St
Baltimore, OH 45872, USA
www.myadvancedcomm.com
Contact: Jayson Wickard, President, at 866-442-5050 or
AdvancedComm@Verizon.Net
Services: Inbound
Advanced Communications operates 24/7 with
friendly agents and accurate, professional service.
AmeriCall
1502 Tacoma Ave S
Tacoma, WA 98402, USA
www.americall.com
Contact:
Scott Hager, President and GM, at 800-809-8835 or shager@americall.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
AmeriCall can support Web Based Projects
Anser Services
2761 Allied St
Green Bay, WI 54304, USA
www.anser.com
Contact: Allan Fromm, President, at 800-723-0000 or allan.f@anser.com
Services:
Inbound, Email, Text Chat, IVR
Provides a complete suite of teleservices including inbound telemarketing,
business and medical telephone answering, literature fulfillment, and catalog
sales.
Answer
1 Communications
PO Box 62763
Phoenix, AZ 85082-2763, USA
www.Answer1.com
Contact: Mary Jones at 800-408-3408 or Mary@Answer1.com
Services: Inbound, Email, IVR
Multilingual: English, Spanish
Offering answering service,
appointment scheduling, remote receptionist, order taking, reservations,
technical support, and unified messaging.
Answer
1st Telemessaging
205 E Center
Duncanville, TX 75116, USA
www.answer1st.com
Contact: Mary Mullins, Sales Rep, at 800-770-4194 or sales@answer1st.com
Services: Inbound
Provides 24/7 answering service and order entry.
Answer-All
Secretarial Service, Inc.
7145 Lowell Blvd
Westminster, CO 80621, USA
www.answerall.com
Contact: Lori Jenkins, Office Manager, at 303-428-7521 or lori@answerall.com
Services: Inbound, Email, IVR, Multilingual
Offers appointment scheduling, off-premise receptionist, and event
scheduling.
Answer
Plus
8421 University Blvd Ste M
Des Moines, IA 50325, USA
www.ansplus.com
Contact:
Cathy McMahan, President, at 877-504-5100 or cathy@ansplus.com
Services: Inbound, Email, Text Chat, IVR
Provides teleservices specializing in inbound telemarketing, business and
medical telephone answering, literature fulfillment, and catalog sales.
Appletree Answering Service
1521 Concord Pike, Ste 202
Wilmington, DE 19803, USA
www.appletreeanswers.com
Contact: Chris Marshall, Sales Director, at 302-656-0630 or
sales@appletreeanswers.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Can assist with any call center project with offices across the US and Puerto
Rico.
ARO - Call Center Solutions
3100 Broadway
Kansas City, MO 64111, USA
www.callcenteroptions.com
Contact: Joe Gearon, Director of Sales and Marketing, at 866-587-8555 or
joseph.gearon@callcenteroptions.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Insurance Health
Care, Financial Services,
Our business model is based on a
unique framework of a distributed workforce. Some call it virtual, others may
call it remote. We keep it simple and call it a work-at-home model.
Cal
Johnson's Message Center
15 Canty Ln
Fairview Heights, IL 62208, USA
www.caljohnson.com
Contact: Ben Campbell, Director of Sales, at 800-282-0070 or live@caljohnson.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Continuously providing service to clients of multiple industries for more than
50 years.
The Connection
11351 Rupp Dr
Burnsville, MN 55337, USA
www.the-connection.com
800-883-5777
Contact: Erin Brooks, Sales & Marketing, at 952-948-5335 or
erin.brooks@the-connection.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Catalog, Direct marketing
Multilingual: English, Spanish
Award-winning call center service provider; extensive experience in the
catalog and direct marketing industries.
Convertec Business Solutions LLC
3846 Cedarblom St
Coeur D Alene, ID
83815, USA
www.convertecsolutions.com
Contact: Adam M. Johnson, CEO, at 888-745-4099 or
ajohnson@convertecsolutions.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Convertec is a provider of professional business services, from telemarketing
and inbound call center services and everything in between.
CRMI-Catalog
Retail Marketing Int'l
76 Lakemont Rd
Newport, VT 05855, USA
www.crmi.cc
Contact: Steve Jenness, Director of NE Region Operations, at 802-334-1000 or
sjenness@crmi.cc
Services: Inbound, Email, Text Chat
Vertical Market: Catalog
Specializes in providing contact center services to catalog companies.
CSD
Contact Centers
102 North Krohn Place
Sioux Falls, SD 57103, USA
www.contactCSD.com
Contact: Char Gooding, Senior Sales and Marketing Manager, at 605-367-0663 or cgooding@contactCSD.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Provides customized customer care
solutions.
Customer
Direct LLC
714 Spirit 40 Park Dr
Chesterfield, MO 63005, USA
www.customerdirect.com
Contact: Charlie Noonan, VP Sales &
Marketing, at 800-332-3756 x134 or
cnoonan@customerdirect.com
Services: Inbound, Outbound, Email,
Text chat and IVR
A US-based call center focused on
building customer loyalty for our clients.
CustomerLink
325 S Lake Ave Ste 710
Duluth, MN 55802, USA
www.customerlinkone.com
Contact: Martin Pettersson at 218-722-2800 or info@customerlinkone.com
Services: Inbound, Outbound, Multilingual
Vertical Markets: Energy, Telecommunications,
Publishing
Full-service
outsourced call center specializing in customer service, inbound, and outbound
direct sales of retail energy, telecommunications, durable medical equipment,
and publications.
DFT
Priority
40 Temple St
Fredonia, NY 14063, USA
www.dftcommunications.com
Contact: Lisa Ludemann, Call Center
Manager, at 716-673-3063 or
lisal@dftel.com
Services: Inbound, Outbound, Email,
IVR
Provides customer service with
inbound/outbound communication.
DialOne
PO Box 79307
Atlanta, GA 30357, USA
www.dialonecorp.com
Contact: Billy Greene, Account Manager, at 800-493-4230 x701 or Billyg@dialonecorp.com
Services: Inbound, Outbound
DialOne is committed to providing your business
with a reliable outsourcing solution for all of your telemarketing needs.
GC
Services Limited Partnership
6330 Gulfton
Houston, TX 77081, USA
www.gcserv.com
Contact: Rich Allen at 713-777-4441 or
marketing.communications@gcserv.com
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
GC
Services is a national outsource provider specializing in
accounts receivable management, customer service, and quality monitoring
initiatives, since 1957.
Global
Contact Services
814-B West Innes St, USA
www.gcsagents.com
Contact: Mark Lambert, VP of Sales, at 704-239-6260 or mark.lambert@gcsagents.com
Services: Inbound, Outbound, Multilingual
Provides outsourced teleservices.
Global
Response
777 S State Rd 7
Margate, FL 33068, USA
www.globalresponse.com
Contact: Wendy Shooster, Exec VP Sales, at 800-537-8000 or wendys@globalresponse.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Services include inbound and outbound teleservices, interactive Web
services, data management, CRM, and fulfillment.
Hamilton
Contact Center Services
1006 12th St
Aurora, NE 68818, USA
www.hamiltontm.com
Contact: Glenda Hawthorne at 402-694-4343 or glenda.hawthorne@hamiltontm.com
Services: Inbound, Outbound, Email, Text Chat, IVR
24/7 contact center providing quality inbound,
outbound, and e-contact services from America's heartland; specializing in sales, tech support, and
customer service.
Influent
Inc.
565 Metro Place S Ste 250
Dublin, OH 43017, USA
www.influentinc.com
Contact: Hayley J. Savage, Senior VP Sales, at 614-280-1600 or hayley@influentinc.com
Services: Inbound, Outbound, Email,
IVR
Vertical Markets: Insurance,
Financial Services, Energy, Healthcare, Telecom
Influent provides multi-lingual outsourced customer contact solutions,
including outbound B2B and B2C, inbound customer care, and business process
outsourcing (BPO).
InfoCision
Management Corporation
325 Springside Dr
Akron, OH 44333, USA
www.infocision.com
Contact: Steve Boyazis at 330-668-1400 or steve.boyazis@infocision.com
Services: Inbound, Outbound, Text Chat, IVR, Multilingual
A leading inbound and outbound call center provider, specializing in
customer acquisition, care and retention, and nonprofit fundraising.
Information
Communications Group
4701 College Blvd Ste 205
Leawood, KS 66211, USA
www.infocg.com
913-469-6767
Services: Inbound, Outbound, IVR, and Multilingual
Your phone answered professionally in any language.
InService
America
129 Vista Centre Dr
Forest, VA 24551, USA
www.inserviceamerica.com
Contact: Shaun Redgate, Executive VP, at 434-316-7400 or sredgate@inserviceamerica.com
Services: Inbound, Outbound, Email IVR, Multilingual
InService America’s mission is to enhance the relationship between
clients and their customers.
InterMedi@
Marketing Solutions
204 Carter Dr
West Chester, PA 19382, USA
www.intermediamarketing.com
Contact: Andy Thompson, Director, at 610-429-5130 or athompson@imminc.com
Services: Inbound, Outbound, Multilingual
Outsource call center capabilities with over 23 years experience providing
many industries with inbound customer care, outbound sales, and back office
services.
The Jay Group
60 North Ronks Rd
Ronks, PA 17572, USA
www.jaygroup.com
Contact: Kelly Smedley, Marketing Manager,
at 717-687-1934 or
smedleyk@jaygroup.com
Services: Inbound, Email, IVR
Multilingual: English,
Spanish, French-Canadian
Customized solutions to enhance
consumer satisfaction and increase marketing ROI.
Knoah Solutions, Inc.
701 N Green Valley Pkwy Ste 200
Henderson, NV 89074
www.knoah.com
Contact: Kerri Coll, VP of Marketing,
at 919-533-3025 or
kerri.coll@knoah.com
Services: Inbound, Email, Chat, IVR
Vertical Markets: Technology, Retail,
Finance
Knoah Solutions provides clients
with low-cost, award-winning multi-channel customer service and technical
support.
LaRoss Partners LLC
1 Expressway Plaza Ste 114
Roslyn Heights, NY 11577, USA
www.larosspartners.com
Contact: Wayne Rosen, Director of Business Development, at 516-299-5586 or wrosen@larosspartners.com
Services: Inbound, Outbound, IVR, Multilingual
Midco
Call Center
4901 E 26th St
Sioux Falls, SD 57110, USA
www.midcocall.com
Contact: Doreen West at 800-843-8800
or
doreen_west@midcocall.com
Services: Inbound, Email, IVR
Vertical Markets: Catalog order-taking
Call center specialists providing
positive impressions with a personal touch.
MPI
Outsourcing
116 Radio Circle
Mt. Kisco,
NY 10549
,
USA
www.mpioutsourcing.com
Contact:
Dick Penn, CEO, at 914-239-4310 or rpenn@mpioutsourcing.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
Provides
call center and BPO services with extensive experience off shore.
OKS-Ameridial
Worldwide
4535 Strausser St NW
North Canton, OH 44720, USA
www.oksameridial.com
Contact: 800-445-7128 or info@oksameridial.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
OKS-Ameridial provides call center services and
BPO.
Piedmont Central Professional Services
714 Barnado Rd
Union, SC 29379, USA
Contact: Wanda Rollins, Owner, at
877-895-8747 or Piedmontcentral@Charter.Net
Services: Inbound
Inbound call center.
Sento
Corporation
808 E Utah Valley Dr
American Fork, UT 84003, USA
www.sento.com
Contact: John Morgan, Proposals Manager, at 801-772-1520 or john_morgan@sento.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Sento's
customer choice platform provides contact center support through an integrated
CRM solution with multi-channel capabilities, such as telephone, Internet,
chat, email, and self-service.
Southwest
Call Center of LA Inc
629 Martin Luther King Hwy
Lake Charles, LA 70601, USA
www.southwestcallcenter.com
Contact: Celia Case, General Manager, at 337-310-2435 or ccase@lrcwireless.com
Services: Inbound
Service is custom designed for each
business according to clients' requirements.
Taction - The Contact Center
251 Jefferson St
Waldoboro, ME 04572, USA
www.taction.com
Contact: Randy Anderson, VP for Client Services, at 800-508-9936 or
ran@taction.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Taction takes orders and literature requests, up-sells and cross-sells,
answers FAQs, and performs telesales for DTC and B2B clients.
Tele Resources Inc
1203 London Rd
Duluth,
MN 55802
www.teleresources.net
Contact: Mark Swanson, Director
of Business Development: 888-698-8787 x114 or
mark.swanson@teleresources.net.
Services: Outbound
Tele Resources is an outbound only call center with a focus on telesales or
lead generation.
Telecom Inc
1000 Broadway, Ste 320
Oakland, CA 94607, USA
www.telecominc.com
Contact: Jonathan Martin, President, at 415-243-3131 or contact@telecominc.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: Spanish, Chinese,
Tagalog
Telecom, Inc. is a provider of
outsourced contact center solutions.
The
Telephone Center
1204 Oakland Ave
Greensboro, NC 27403, USA
www.telectr.com
Contact: Mike Foust, Vice President of Operations, at 336-574-3000 or mfoust@telectr.com
Services: Inbound, Outbound, Email, Multilingual
The Telephone Center would like to work with you and welcomes the
opportunity to bid on your telephone studies.
TeleTech
9197 S Peoria St
Englewood, CO
80112-5833, USA
www.teletech.com
303-397-8811
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Telmart
Institute of Marketing
17 Mac Dade Blvd
Collingdale, PA 19023, USA
www.teleservices1.com
Contact: Marianne Wright, Sales Director, at 800-406-6040 or
mariannewright@teleservices1.com
Services: Inbound, Outbound, Email
Specializes in lead generation, appointment setting, surveys, database clean
ups, customer service, and event registration.
Viewpoint CRM
220 Howard St
Lowell, MA 01851, USA
www.viewpointcrm.com
Contact: Dave Dearborn, President, at 978-364-5555 or ddearborn@viewpointcrm.com
Services: Inbound, Email, Text Chat, Multilingual
Interactive remote video monitoring and
call center services.
Virtual-Agent
Services
1920 N Thoreau Dr Ste 116
Schaumburg, IL 60173, USA
www.vagent.com
Contact: Laurie Emery, Business Development Manager, at 888-827-7253 or sales@vagent.com
Services: Inbound, Email, Text Chat, IVR, Multilingual
Providing inbound sales, customer service, reservations, help desk, and
account maintenance to multiple industries including hospitality and travel,
retail, and utility.
Arise Virtual Solutions, Inc.
3450 Lakeside Dr, Ste 620
Miramar, FL 33027, USA
www.arise.com
Contact: Luis Gerena, VP of Business Development, at 954-392-2617 or
lgerena@arise.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Portuguese, French
Arise (formerly Willow CSN) provides flexible, outsourced virtual call
center solutions.
XACT TeleSolutions
5341 Mt View Rd Ste
124
Antioch, TN 37013, USA
www.xactservices.com
Contact: Kathy Gray, VP of Sales & Marketing, at 800-558-1545 or KGray@xactservices.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Provides integrated support services.
Advanced
Data-Comm
301 Data Ct
Dubuque,
IA 52003, USA
www.advanced-data.com
Contact:
Michael Budde, Senior Sales VP, at 800-582-9501 or
ADC@advanced-data.com.
Services:
Inbound, Outbound, Email, and Text Chat
Multilingual; English, Spanish
Award-winning,
24x7, Midwest teleservices agency.
Alpha
Telemarketing Inc
9 Germay Dr Ste 200
Wilmington,
DE 19804, USA
www.alphatelinc.com
Contact:
E. Darlene Rogers, President, at 302-658-8540 or edrogers@alphatelinc.com
Services: Inbound, Outbound, Text Chat, IVR
Multilingual: English, Spanish
EMS
Inc
12111 Emmet St
Omaha,
NE 68164, USA
www.emscrm.com
Contact:
Mitch Johnson, President and CEO, at 402-496-2223 or sales@emscrm.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
Multilingual: English, Spanish, French, German
Holden
Marketing Support Services
5000
Lima St
Denver,
CO 80231, USA
www.holdenmss.com
Contact:
Dean Hruby, at 720-374-3761 or
dhruby@holdenmarketing.com
Services:
Inbound, Outbound, Email, IVR
Marketing support services, global product and literature fulfillment,
payment processing.
MSA
Global Advisory Group
3904 N Druid Hills Rd Ste 315
Decatur,
GA 30033-3105, USA
www.msaglobal.biz
Contact:
Madinah Ali, President and CEO, at 866-449-1168 or mali@msaglobal.biz
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Creole, Portuguese, French
Offers global outsourcing and technology solutions focused on value-added
services and provides third-party quality monitoring.
Specialty
Answering Service
302 Glen Rode Blvd
King of Prussia,
PA 19406, USA
www.specialtyansweringservice.net
Contact:
Todd Cardin, Sales Director, at 888-532-4794 or info@specialtyansweringservice.net
Services: Inbound, Outbound, Email, Text Chat,
IVR
Multilingual: English, Spanish
Torcom
Call Centers
25 Kessel Ct
Madison,
WI 53711, USA
www.torcom.com
Contact:
Elin Torvik, National Sales Manager, at 800 558-2001 or elin@torcom.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
R&R Telecommunications & Business Center,
Inc.
132 Vinson Highway
Milledgeville, GA 31061, USA
www.rrtelcomm.com
Contact: Michelle Allen, Operations Manager, at 478-452-4832 or
rrtelcomm@gmail.com.
Services: Inbound Outbound
Multilingual: English, Spanish
Provides voicemail, telephone answering service, appointment confirmation
service, and wrecker dispatch after-hours services.
Working Solutions
1820 Preston Park Blvd, Suite 2000
Plano, TX 75093, USA
www.workingsol.com
Contact: Tim Houlne, CEO, at 972-964-4800 or
thoulne@workingsol.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Teleservice Agency
VSA, Inc.
441 Station Ave
Haddonfield, NJ 08033, USA
www.vsaprospecting.com
Contact: Valerie Schlitt,
President/Owner, at 856-547-3500 or
valerie.schlitt@vsaprospecting.com
Services: Outbound
B2B cold calling, appointment setting, lead qualification, and long-term
prospecting.
A Better Connection, Inc.
20 W Juniper Ave, Ste 103
Gilbert, AZ 85233, USA
www.abetterconnection.net
Contact: Marcy Hewlett,
President/CEO, at 480-635-8500 or
marcyh@abetterconnection.net.
Services: Inbound
Award winning and ATSI certified. Located in a “natural disaster free” zone
perfect for outsourcing.
Alpine Access
1536 Cole Blvd, #350
Golden, CO 80401, USA
www.alpineaccess.com
Contact: Andrew Bosko, Senior VP of Sales and Marketing, at 720-559-4705 or
abosko@alpineaccess.com
Services: Inbound
Alpine Access provides
customer care solutions using home-based agents, exclusively.
StarTek, Inc.
44 Cook St
Denver, CO 80206, USA
www.startek.com
Contact: Matt Brekke, Marketing Director, at 303-262-4442 or
mbrekke@startek.com
Services: Inbound,
Email, Text Chat, IVR
Multilingual:
English, Spanish
Vertical Markets:
Communications Industry
StarTek Inc. provides Business Process Optimization services for
outsourced customer interactions – across all contact points, Web, voice,
email, fax, or video.
ACT Teleservices
365 Willard Ave
Newington, CT 06111, USA
www.actteleservices.com
Contact: Elizabeth A Collins, Sales Manager, at 800-933-6974 or
ecollins@actteleservices.com
Services: Inbound
ATSI Site Certified, ATSI Certified Operators and Supervisors, Award of
Excellence for six consecutive years.
EDS
5400 Legacy Dr
Plano, TX 75024, USA
www.eds.com/services/contactcenteroutsourcing/
Contact: Greg Thomas, Global Marketing Director, BPO Services, at
972-604-5000 or gthoma02@eds.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
EDS Contact Center Outsourcing Services can help transform businesses by
lowering the cost per contact while providing a more consistent customer
experience.
Alta Resources
120 N Commercial St
Neenah, WI 54956, USA
www.altaresources.com
Contact: Pat Nicholson, Business Development, at 877-934-6377 or
insight@altaresources.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Specializes in integrated multi-channel contact center and inside sales
solutions to brands interested in building value with their consumers.
MedVia
253 Summer St
Boston, MA 02210, USA
www.medvia.com/wps/portal/medvia
Contact: Steve Pace, Director of Sales, at 617-478-7104 or
Steven_Pace@nhp.org
Services: Inbound, Outbound, Email, IVR
Multilingual: English, Spanish
Vertical Markets: Medical
MedVia is a multi-functional turn-key patient communications solution that
supports the needs of the medical community.
MASCO
395
Longwood Ave
Boston,
MA 02215-5328, USA
www.mascoservices.com
Contact:
Marcia Hicks, Marketing, at 617-632-2798 or customercare@masco.harvard.edu.
MASCO
Services has provided reliable service to Harvard affiliated medical
institutions for over 30 years. They will custom design a solution to meet
clients' specific needs.
Medfone, Inc.
3305 Jerusalem Ave
Wantagh, NY 11793, USA
www.medfone.com
Contact: Harold Schutzman, VP of Business Development, at 516-679-7620 or
hschutzman@Medfone.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Chinese
Medfone is a full service call center providing customized solutions to
the healthcare industry.
TCIM Services, Inc.
1013 Centre Rd Ste 400
Wilmington, DE 19805, USA
www.tcim.com
Contact: Ti Randall, Sales & Marketing Coordinator,
at 302-633-3069 or sales@tcim.com
Services: Inbound, Outbound, Text Chat, IVR, Multilingual
ISO and WBENC certified provider of IB/OB Contact Center services. Customized solutions. 8 Domestic
and offshore locations.
Custom Response
Teleservices
19208 Sahler St
Elkhorn, NE 68022, USA
www.crtc.cc
Contact: Roger Price, Owner, at
402-203-5530 or roger.price@crtc.cc
Services: Inbound, Outbound
Vertical Market: Insurance sales
Answer Midwest Inc
307 Henry St Ste 207
Alton, IL 62002-6326, USA
www.answermidwest.com
Contact: Susan Hand, Customer
Service & Sales Manager, at 800-342-5550 or
susanh@answermidwest.com.
Services: Inbound, Outbound,
Email
Provide outsourcing for small
to large businesses and professionals. Improving customer contact, service
response, order taking, appointment scheduling, and data gathering.
Frontline Call Center
434 Prune Alley
Eastsound, WA 98245, USA
www.frontlinecallcenter.biz
Contact: Jill Blankenship, Owner, at 360-376-6996 or
jill@frontlinecallcenter.biz.
Services: Inbound, Email, Text Chat, IVR
24/7 Inbound
Call Center with professional and mature staff that specializes in Tier 1-2
technical support, order processing, and customized customer services.
MicahTek, Inc.
8215 S Elm Pl
Broken Arrow, OK 74011, USA
www.micahtek.com
Contact: Keith Conners, Marketing and Sales Director, at 800-303-4436 or
micahtek@micahtek.com
Services: Inbound, Outbound, IVR
Our mission
is to serve others and help them fulfill their potential by building and
maintaining relationships.
Telesec Answering Service
1290 Lincoln Rd Ste # 4
Yuba City, CA 95991, USA
www.telesec.us
Contact: Joyce, Owner, at 877-282-3232 or
telesec@sbcglobal.net
Services: Inbound, Outbound, Email
24/7 answering service serving business and medical professionals; ;
always reach live operators.
C4 Direct Solutions
555 SW 12th Ave Ste 210
Pompano Beach, FL 33069, USA
www.c4directsolutions.com
Contact: Kristina Heath, COO, at 678-213-3903 or
kristina@c4directsolutions.com
Services: Inbound, Outbound
Multilingual: English, Spanish
Handles inbound and outbound calls for TPV, quality control, first party
collections, and customer service.
Associated Call Centers
1723 Woodbourne Rd Ste B-130
Levittown, PA 19057, USA
www.inboundacc.com
Contact: Dennis O'Hara, President, 800-610-5262 or
dohara@inboundacc.com
Services: Inbound, Outbound, Email, Text Chat, IVR
We have been managing inbound and outbound campaigns for over 15 years.
We can support your program with additional agents or work set up a large
network.
Respondez
33 Wood Ave S Ste 600
Iselin, NJ 08830, USA
www.respondez.com
Contact: Sheetal Suchdeo, Business Development, at 732-200-0900 or
sheetal@respondez.com.
Services: Inbound, Email, Text Chat
Respondez provides 24x7 customer service, sales, and email response
services, with the option of offshore delivery for incremental savings.
Your Answering Service Inc
3517 Marconi Ave # 101
Sacramento, CA, 95821, USA
www.youransweringservice.com
Contact: Tiffany Sheffield, Manager, at 916-487-0172 or
Tiffany@youransweringservice.com.
Services: Inbound
Telephone Answering Service, also providing nationwide support for
smaller services wanting outsourcing.
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