|
Offshore Teleservice Agencies
The
offshore call centers in this listing go by various labels, such as Teleservice Agency,
Outsource Call Center, Contact Center, Telemarketing Firm, BPO (Business Processing Outsourcing), and so forth.
Regardless of what they call themselves, all provide various calling, phone
answering, and call processing services, as well as email, text chat, and
Web-based customer response services. They
can customize their services to meet your needs, providing overflow coverage,
after-hours support, or complete 24-7 call center services.
Xturion
9420 Topanga Canyon Blvd Ste 207
Chatsworth, CA 91311, USA
www.xturion.com
Contact: Shree Ramadas,
President, at 818-305-6402 or
shree@xturion.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Vertical Markets:
Banking/Mortgage, Health/Insurance
Xturion provides quality
services at competitive prices from call centers in India ranging from boutique
call center with 25 seats to large operation over 2500 seats.
TransData
B300, Glamour Heights, Waris Road
Lahore, Punjab, 54000, Pakistan
www.transdata.biz
Contact: Shawn Mark, business development specialist, at 800-480-6794 or
shawn.mark@transdata.biz
Services: Inbound, Outbound, Email, Text Chat, IVR
Atento
Services
Banpro Altamira, 1 1/2 C West, #91
Managua,
Nicaragua
www.atentoservices.com
Contact:
Joe Moreno, operations, at 888-339-6699 or info@atentoservices.com
Services:
Inbound, Outbound, Email, and Text Chat
Multilingual: English, Spanish, Portuguese
Atento Services is an offshore bilingual call center outsourcing and
investment start-up incubation services provider.
B2B-Advise
Cristobal de Mendoza # 214 P-4E
Santa Cruz, Bolivia
www.b2b-advise.com
Contact: Bill Brun, president, at 591 760 67250 or
admin@b2b-advise.com
Services: Inbound, Outbound, Email
Multilingual: English, Spanish
Inbound and outbound calls, email processing, translation, interpreter and
secretary services.
Technocall Corp
3/F PKG Commercial Bldg, #86 Commission Civil St
Jaro District, Iloilo City 5000, Philippines
www.technocall.us
Contact: Iman V. Payos, president, at 63-33-5082190 or
imanpayos@gmail.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Chinese, Filipino
Cost-competitive communications partner with high skilled manpower and
state-of-the-art technology infrastructure
Callzilla, LLC
1150 NW 72nd Ave Ste 260
Miami, FL 33126, USA
www.callzilla.net
Contact:
Neal Topf, president, at
305-503-9069 or
ntopf@callzilla.net
Services: Inbound, Outbound, Email, Text Chat, IVR
Callzilla is a Spanish only near-shore contact center solutions provider
to US and European companies.
Call Centers India Inc
1200 Western Ave Ste 914
Seattle, WA 98101, USA
www.callcenterinindia.net
Contact: Sandeep Mehra, CEO, at 206-384-4669 or
sales@callcentersindia.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Call Centers India provides offshore contact center and BPO services.
CallPoint New Europe
100 Blvd Maria Luisa
Sofia, 1202, Bulgaria
www.callpoint-group.com
Contact: Xavier Marcenac, director business development, at 00359-898-952800 or
xavier.marcenac@callpoint-group.com
Services: Inbound, Outbound, Email, IVR
Multilingual: German, French, English, Italian, Russian
Vertical Markets: Telecommunications, Financial
250 seats in Eastern Europe (Bulgaria, Romania); telesales, debt collection,
and multilingual market research
SRG Asia Pacific
Suite 1B-3A - Level 3A Block 1B, Plaza Sentral Jalan Stesen Sentral 5
Kuala Lumpur, 50470, Malaysia
www.srgasia.com.my
Contact: Scott Warner, COO, at +60320966688 or
scott@srgasia.com.my
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Chinese, Malay, Tamil
Friendly and competent staff specializing in customer service, technical
support, and sales.
Professional Call Solutions Inc
11010 NW 30th St, Ste 104, SDQ 311
Miami, FL 33172, USA
www.procall.com
Contact: Al Cuccinelli, VP of sales, at 866-909-5151 or
al@procall.com
Services: Inbound, Outbound
Multilingual: English, Spanish, French
Vertical Markets: Telecommunication, Banking
Procall is US-owned and managed with nearshore call centers in the Dominican
Republic, Panama, and Nicaragua, offering services to U.S. and U.K. markets.
Anexa Teleservices LLC
7 Lakeway Centre Ct Ste 201
Austin, TX 78734, USA
www.anexatel.com
Contact: Mark Renfroe, president, at 512-633-0933 or
mark.renfroe@anexatel.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: Spanish, English
Vertical Markets: Telecommunications, Insurance, Utilities
Anexa Teleservices is an outsourced bilingual call center based in
Hermosillo, Mexico specializing in the U.S. Hispanic market.
XL World
Aleea Sadoveanu 13
Iasi, IS, 700490, Romania
www.xlworld.eu
Contact: Anelia Trifu, account manager, at +40 (0)332 403 001 or
info@xlworld.eu
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: Romanian, English, French, Italian, Spanish, German, Portuguese,
Hungarian, Russian, Polish, Czech
Vertical Markets: Telecom, IT, Travel, Banking, Insurance
XL World provides multilingual call center and BPO services from Romania.
ChoiceConnex
Plot 61, Raheja Arcade, Sector 11, CBD Belapur
Navi Mumbai, Maharashtra, 400614,
India
www.choiceconnex.com
Contact: Sriram Iyengar, USA country head, at 727-571-3302 or
si@choiceconnex.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Finance, Travel, Satellite
We are an ISO certified international contact center providing all
teleservices to clients in the USA, UK, Australia, and New Zealand.
WW-Outsourcing International Services, Inc
2810 E Robinson St
Orlando, FL 32803, USA / Philippines
www.ww-oisi.com
Contact: Doris Primcierio, president, at 800-785-4766 or
doris@ww-oisi.com
Services: Inbound, Outbound, Email, Text Chat
Provides agents for bureaus with almost any type of equipment.
Costa Rica's Call Center
11010 NW 30th St
Miami, FL 33122, USA
www.costaricascallcenter.com
Richard Blank, CEO, at 888-271-6750 or
ceo@costaricascallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Costa Rica's Call Center is a BPO outsourcing
company offering key telemarketing services to small and medium sized
businesses.
OIKOS SRL
Federico Zuazo 1598 Piso 4 of 42
La Paz, 9906, Bolivia
www.oikoscallcenter.com
Contact: Marianela Zamora, CEO, at 281-968-0755 or
info@oikoscallcenter.com
Services: Inbound, Email
Multilingual: Spanish, English
Our focus is on quality: we have the expertise; our satisfied clients are our
best guarantee.
CRMultitaskers
Heredia, Costa Rica
www.crmultitaskers.com
Contact: Jang Leung, Director, at 888-817-3090 or
jang@crmultitaskers.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
The primary objective of our team at CRMultitaskers is to ensure that our
client companies receive a highly effective customer care service.
Taurus Info
Falt 201 & 202, Eldorado
Building
Hyderabad, A.P 500060, India
www.taurusinfo.com
Contact: Kevin Kelly at
408-426-5494 or
kevin@taurusinfo.com
Services: Inbound, Email, Text
Chat
Taurus Info provides BPO services, software solutions, and back office
services.
Call Centre Africa EPZ Ltd
Sandton Park,
Road C, Off Enterprise Road
Nairobi 00100 Kenya
www.callcentreafrica.com
Contact: Wallace Gichoho, CEO,
at +254 722 528 917 or
wallace@callcentreafrica.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Multilingual: English,
French
Symmetry
Chalfont House, Hampden Road
Gerrards Cross,
Buckinghamshire, SL9 9RY, UK
www.symmetryplc.com
Contact: Michael Evans, Sales
Manager, at 0800 652 2231 or
darren@symmetryplc.com
Services: Inbound, Email
Established Call Centre
providing a professional phone answering service.
Aerial Capital Group
24 Kembla Street,
Fyshwick
Canberra, ACT, 2609, Australia
www.aerialtransport.com.au
Contact: Prabhu Dayalan,
operations manager, at +61 02 61261533 or
prabhu.dayalan@aerialtransport.com.au
Services: Inbound, Outbound
Specializes in inbound
customer support, taking over 2 million calls per year.
Executive Boutique
12th floor, Skyrise 2, Asiatown
I.T. Park
Cebu City, 6000 Philippines
www.executive-boutique.com
Contact: Marc H. Kerveillant,
managing director, at 415-578-5657 or
marc.kerveillant@executive-boutique-ph.com
Services: Inbound, Outbound,
Email
Executive Boutique provides
business support services to medium and small size companies.
Visanasoft
Solutions
# 8-2-630 To 636, 6th Floor,
Rmk Plaza,,Rd# 1 & 12, Banjara Hills
Hyderabad Ap, 500034, India
www.visanasoft.com
Contact: Aadil Tayabee,
Business Development Manager, at +91-998-587-3094 or
aadil@visanasoft.com
Services: Inbound, Outbound
Multilingual: English, Hindi,
Telegu
We are a Call center in
BPO industry catering to Inbound/outbound, non-voice, data-entry or any customer
support campaigns.
Blackjag
34 Grunauer Ave
Saddle Brook, NJ 07663-4814,
USA
www.blackjagites.com
Contact: Shehan Chris Menezes,
president, at 210-281-0145 or
smenezes@blackjag.in
Services: Inbound, Outbound,
Email, Text Chat
Offshore call center, with
services starting at $6 per agent per hour.
Vcare Call Centers
India (p) Ltd
701 5th Ave Ste 4200
Seattle, WA 98104, USA
www.vcarecallcenter.com
Contact: 206-441-7760 or
sales@vcarecallcenter.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Vcare Call Centers India is an independent call centers and business process outsourcing
services provider in India.
Voxpopuliroma
Piazza Francesco Cupani 32,
Roma, Lazio, Italia Rome,
00172, Italy
www.voxpopuliroma.com
Contact: Massimiliano Vicinanza
or Francesco De Angelis, owners, at +390623238944 or
info@voxpopuliroma.com.
Services: Inbound, Outbound,
Email, Text Chat, IVR
Multilingual: Italian, English,
Spanish, German, French
Call center in Rome, well
located and competitive, with innovative strategies.
Kasyap Iserve Inc
55 Riverwalk Place, Ste 518
West New York, NJ 07093, USA
www.kasyapiserve.com
Contact: Aditya Manawat,
President, at 646-247-8085 or
aditya@kasyapiserve.com
Services: Inbound, Outbound,
Email, IVR
Offshore call center in
Mumbai India.
Trivion
Yousufguda, Hyderabad, A.P
500045, India
www.trivionitsolutions.com
Contact: Jaffer Ali Khan,
Manager, at 9885470052 or
jafferalikhan1@gmail.com
Services: Inbound, Outbound,
Email, Text Chat
Multilingual: English, Hindi,
Telugu
Twenty seat call center,
with latest technologies, that can be expanded at any time as required.
ConField-MENA
5a,6th floor Ghernata St.,
Roxi, Cairo, 2231, Egypt
www.confield-me.com
Contact: Mohamed A. R., Ops
Manager, at +966546831428 or
cairo@confield-me.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Multilingual: Arabic, English,
French, Germany, Greek
24 seat call center that can
be increased as needed
Business Process Organization Mexico
185 W F St #100
San Diego, CA 92101, USA
www.bpomex.com
Contact, John Buckley,
President, at 858-272-1100 or
jfbuckley@sbcglobal.net
Services: Inbound, Outbound
Multilingual: English, Spanish
Vertical Markets: Medical,
Telecommunications, Hispanoamerica
Provides outsourcing of
customer service, secretarial, and non-strategic services.
Bitlogix
Lahore, Pakistan
www.ebitlogix.com
Contact: Atif Shamim, Manager
Business Development, at 800-280-9015 or
atif.shamim@ebitlogix.com
Services: Inbound, Outbound,
Email, Text Chat
BITLogix is a provider of
offshore contact center and business process outsourcing services.
Nirvana
Business Solutions
#7, Whitefield main road,
Nirvana Tower One, Sigma Tech Park
Bangalore, Karnataka, 560066,
India
www.nirvanabpo.com
Contact: Josh Green, business
development, at 44 2071471499 or
josh.green@nirvanabpo.com
Services: Inbound, Outbound
Vertical markets: Education,
Entertainment, Utility, Financial
Nirvana Business Solutions
provides services to the clients in North America, UK, and Australia.
UGL Premas Contact Centre
Blk 750, The Oasis, Chai Chee
Road, Technopark @ Chai Chee, #01-01
Singapore 469000
www.unitedpremas.com
Contact: Roopa Chainani,
business development, at
roopa.c@ugl-premas.com
Services: Inbound, Outbound,
Email, IVR
Multilingual: English,
Japanese, Korean, Mandarin, Cantonese, Malay, Indonesian, Tagalog
Vertical markets: Hospitality &
Travel, Property Developers, Financial
Twelve years of experience
in providing outsourcing services to clients in the Pacific Rim.
My Business Partner
17-21 George St
Croydon, Surrey, CR0 1LA,
United Kingdom
www.mybusinesspartner.co.uk
Contact: 08000247204 or
enquiries@mybusinesspartner.co.uk
Services: Inbound, Outbound
Anilkumar Consultancy
D-2, Everbella Flats,
Ankur,Naranpura
Ahmedabad, Gujarat, 380013,
India
www.anilkumarconsultancy.com
Contacct: Anilkumar,
Proprietor, at 091 9824065228 or
anil_surotia@yahoo.co.in
Services: Outbound, Email
We have 40 seat call center at Ahmedabad in India, providing voice and
web-based services.
Carolina Call Center
1917 Grove Point Ct
Raleigh, NC 27609, USA
www.carolinacallcenter.com
Contact: Garry Williamson,
General Manager, at 919-302-3646 or
garrywilliamson@mecmc.us
Services: Inbound, Outbound,
Email, Text Chat
Multilingual: English, Arabic
We are a offshore call
center in Jordan. We employ US citizens living in Jordan who speak English so
well that callers believe we are onshore. We offer onshore quality, offshore
pricing, live operators, and no IVR.
Unique Interaction
17 floor, Emerald Ave, Ortigas
Center
Pasig, Manila, 1605,
Philippines
www.uniqueinteraction.com
Contact : Beau Rudd, CEO, at
866-201-4692 or
beau@uniqueinteraction.com
Services: Inbound, Outbound,
Email, Text Chat
Multilingual: English, French
Philippines call center offering all types of outsourcing services to the whole
world; US owned and managed.
RamShyam
Shop 12, M.G Road
Mumbai, Maharashtra, 4213014,
India
www.ramshyam.com
Contact:
sales@ramshyam.com or 932-349-9489
Services: Inbound
Offshore
provider offering inbound call center and data entry services to enterprises in
US, UK, and Europe.
For
your teleservice agency or outsourcing call center to be included in Connections
Magazine's
next listing and be added to this website, please
signup
today!
|
