Offshore Teleservice Agencies

The offshore call centers in this listing go by various labels, such as Teleservice Agency, Outsource Call Center, Contact Center, Telemarketing Firm, BPO (Business Processing Outsourcing), and so forth.  Regardless of what they call themselves, all provide various calling, phone answering, and call processing services, as well as email, text chat, and Web-based customer response services.  They can customize their services to meet your needs, providing overflow coverage, after-hours support, or complete 24-7 call center services.

TransData

B300, Glamour Heights, Waris Road

Lahore, Punjab, 54000, Pakistan

www.transdata.biz

Contact: Shawn Mark, Business Development Specialist, at 800-480-6794 or shawn.mark@transdata.biz

Services: Inbound, Outbound, Email, Text Chat, IVR

Atento Services

Managua, Nicaragua

www.atentoservices.com

Contact: Joe Moreno, Operations, at 888-339-6699 or info@atentoservices.com

Services: Inbound, Outbound, Email, and Text Chat

Multilingual: English, Spanish, Portuguese

Atento Services is an offshore bilingual call center outsourcing and investment start-up incubation services provider.

Top Crop Telesolutions Inc

5th Floor Textron Bldg. Luna Mencias st.

San Juan, Metro Manila, 1500, Philippines

www.tdscontacts.net

Contact: Tony Gallego, Director, at +632 7268686 loc. 3217, 567-258-6496 (US), or topcroptelesolutions@gmail.com

Services: Inbound, Outbound, Text Chat, IVR

Multilingual: English, French, Spanish

24/7 live operator assisted calls, inbound after office hour support, customer service, on-line bookings and ticketing.

B2B-Advise

Cristobal de Mendoza # 214 P-4E

Santa Cruz, Bolivia

www.b2b-advise.com

Contact: Bill Brun, President, at 591 760 67250 or admin@b2b-advise.com

Services: Inbound, Outbound, Email

Multilingual: English, Spanish

Inbound and outbound calls, email processing, translation, interpreter and secretary services.

Technocall Corp

3/F PKG Commercial Bldg, #86 Commission Civil St

Jaro District, Iloilo City 5000 Philippines

www.technocall.us

Contact: Iman V. Payos, president, at 63-33-5082190 or imanpayos@gmail.com

Services: Inbound, Outbound, Email, Text Chat

Multilingual: English, Chinese, Filipino

Cost-competitive communications partner with high skilled manpower and state-of-the-art technology infrastructure.

Callzilla, LLC.

1150 NW 72nd Ave Ste 260

Miami, FL 33126, USA

www.callzilla.net

Contact: Neal Topf, President, at 305-503-9069 or ntopf@callzilla.net

Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual

Callzilla is a Spanish only near-shore contact center solutions provider to US and European companies.

Marrakech Call Center

Gueliz, Marrakech, Morocco

www.outsourcecallcenter.ca

Contact: Louis, Director, at 514-723-1339 or info@outsourcecallcenter.ca

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: French, English, Spanish, Arabic

MCC is a strategic partner for North American and European companies. The company is based in Morocco and Canada.

JSBC

39 Long St

Cape Town, Western Cape, 8000, South Africa

www.jsbc.co.za

Contact: Jerome Slinger, new business developer, at 27790888227 or jerome.slinger@jsbc.co.za

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, French, Spanish, Dutch, Mandarin, Cantonese

Call Centers India Inc

1200 Western Ave Ste 914

Seattle, WA 98101, USA

www.callcenterinindia.net

Contact: Sandeep Mehra, CEO, at 206-384-4669 or sales@callcentersindia.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Call Centers India provides offshore contact center and BPO services.

LF Service Intl

Sos. Socola, nr. 17

Iasi, al, 700014, Romania

www.lfservice.ro

Contact: Liviu Macoviciuc at +40 232248015 or liviu.macoviciuc@gmail.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, French, Spanish, Italian

Romania-based call center offering outsourcing opportunities.

CallPoint New Europe

100 Blvd Maria Luisa

Sofia, 1202, Bulgaria

www.callpoint-group.com

Contact: Xavier Marcenac, Director Business Development, at 00359-898-952800 or xavier.marcenac@callpoint-group.com

Services: Inbound, Outbound, Email, IVR

Multilingual: German, French, English, Italian, Russian

Vertical Markets: Telecommunications, Financial

250 seats in Eastern Europe (Bulgaria, Romania); telesales, debt collection, and multilingual market research.

SRG Asia Pacific

Suite 1B-3A - Level 3A Block 1B, Plaza Sentral Jalan Stesen Sentral 5

Kuala Lumpur, 50470, Malaysia

www.srgasia.com.my

Contact: Scott Warner, COO, at +60320966688 or scott@srgasia.com.my

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Chinese, Malay, Tamil

Friendly and competent staff specializing in customer service, technical support, and sales.

Professional Call Solutions Inc

Miami, FL

www.procall.com

Contact: Al Cuccinelli, VP of sales, at 866-909-5151 or al@procall.com

Services: Inbound, Outbound

Multilingual: English, Spanish, French

Vertical Markets: Telecommunication, Banking

Procall is US-owned and managed with nearshore call centers in the Dominican Republic, Panama, and Nicaragua, offering services to US and UK markets.

Blackjag ITeS

Panjim, Goa, 403001, India

www.blackjagites.com

Contact: Shehan Chris Menezes, President and CEO, at +919970056737 or smenezes@blackjag.in

Services: Inbound, Outbound, Email, Text Chat

Multilingual: English, Portuguese

Blackjag is an established business process outsourcing company, with professionally qualified people delivering outsourcing solutions.

Anexa Teleservices LLC

7 Lakeway Centre Ct Ste 201

Austin, TX  78734, USA

www.anexatel.com

Contact: Mark Renfroe, President, at 512-633-0933 or mark.renfroe@anexatel.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: Spanish, English

Vertical Markets: Telecommunications, Insurance, Utilities

Anexa Teleservices is an outsourced bilingual call center based in Hermosillo, Mexico specializing in the U.S. Hispanic market.

XL World

Aleea Sadoveanu 13

Iasi, IS, 700490, Romania

www.xlworld.eu

Contact: Anelia Trifu, Account Manager, at +40 (0)332 403 001 or info@xlworld.eu

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: Romanian, English, French, Italian, Spanish, German, Portuguese, Hungarian, Russian, Polish, Czech

Vertical Markets: Telecom, IT, Travel, Banking, Insurance

XL World provides multilingual call center and BPO services from Romania.

ChoiceConnex

Plot 61, Raheja Arcade, Sector 11, CBD Belapur

Navi Mumbai, Maharashtra, 400614, India

www.choiceconnex.com

Contact: Sriram Iyengar, USA Country Head, at 727-571-3302 or si@choiceconnex.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Vertical Markets: Finance, Travel, Satellite

We are an ISO certified international contact center providing all teleservices to clients in USA, UK, Australia, and New Zealand.

Digitex Central America

Blvd, Los Proceres 18-67 Zona 10

Guatemala, 01010

www.digitexca.com

Contact: Gerardo Ochoa, sales director, at 502 22770500 or gerardo.ochoa@digitexca.com

Services: Inbound, Outbound, IVR

Multilingual: English, Spanish

Vertical Markets: Telecom, Finance, Utilities

Digitex Central America is located in Guatemala City and San Salvador, both nearshore locations for the US market.

WW-Outsourcing International Services, Inc

2810 E Robinson St

Orlando, FL 32803, USA / Phillipines

www.ww-oisi.com

Contact: Doris Primcierio, president, at 800-785-4766 or doris@ww-oisi.com

Services: Inbound, Outbound, Email, Text Chat

Provides agents for bureaus with almost any type of equipment.

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