|
Offshore Teleservice Agencies
The
offshore call centers in this listing go by various labels, such as Teleservice Agency,
Outsource Call Center, Contact Center, Telemarketing Firm, BPO (Business Processing Outsourcing), and so forth.
Regardless of what they call themselves, all provide various calling, phone
answering, and call processing services, as well as email, text chat, and
Web-based customer response services. They
can customize their services to meet your needs, providing overflow coverage,
after-hours support, or complete 24-7 call center services.
 WW-Outsourcing International Services, Inc
2810 E Robinson St
Orlando, FL 32803, USA / Philippines
www.ww-oisi.com
Contact: Doris Primcierio, president, at 800-785-4766 or
doris@ww-oisi.com
Services: Inbound, Outbound, Email, Text Chat
Provides agents for bureaus with almost any type of equipment.
Xturion
9420 Topanga Canyon Blvd Ste 207
Chatsworth, CA 91311, USA
www.xturion.com
Contact: Shree Ramadas,
president, at 818-305-6402 or
shree@xturion.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Vertical Markets:
Banking/Mortgage, Health/Insurance
Xturion provides quality services at competitive prices from call centers in
India ranging from boutique call center with 25 seats to large operation over
2500 seats.
Callzilla, LLC
1150 NW 72nd Ave Ste 260
Miami, FL 33126, USA
www.callzilla.net
Contact:
Neal Topf, president, at
305-503-9069 or
ntopf@callzilla.net
Services: Inbound, Outbound, Email, Text Chat, IVR
Callzilla is a Spanish only near-shore contact center solutions provider
to US and European companies.
CallPoint New Europe
100 Blvd Maria Luisa
Sofia, 1202, Bulgaria
www.callpoint-group.com
Contact: Xavier Marcenac, executive director, at 00359-898-952800 or
xavier.marcenac@callpoint-group.com
Services: Inbound, Outbound, Email,
IVR
Multilingual: German, French,
English, Italian, Spanish, Russian
Vertical Markets: Travel, Leisure,
Software, Telecommunications.
500 seats in Eastern Europe (Bulgaria, Romania); multilingual customer care,
telesales, market research.
Professional Call Solutions Inc
11010 NW 30th St, Ste 104, SDQ 311
Miami, FL 33172, USA
www.procall.com
Contact: Al Cuccinelli, VP of sales, at 866-909-5151 or
al@procall.com
Services: Inbound, Outbound
Multilingual: English, Spanish, French
Vertical Markets: Telecommunication, Banking
Procall is US-owned and managed with nearshore call centers in the Dominican
Republic, Panama, and Nicaragua, offering services to U.S. and U.K. markets.
Anexa Teleservices LLC
7 Lakeway Centre Ct Ste 201
Austin, TX 78734, USA
www.anexatel.com
Contact: Mark Renfroe, president, at 512-633-0933 or
mark.renfroe@anexatel.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: Spanish, English
Vertical Markets: Telecommunications, Insurance, Utilities
Anexa Teleservices is an outsourced bilingual call center based in
Hermosillo, Mexico specializing in the U.S. Hispanic market.
ChoiceConnex
Plot 61, Raheja Arcade, Sector 11, CBD Belapur
Navi Mumbai, Maharashtra, 400614,
India
www.choiceconnex.com
Contact: Sriram Iyengar, USA country head, at 727-571-3302 or
si@choiceconnex.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Finance, Travel, Satellite
We are an ISO certified international contact center providing all
teleservices to clients in the USA, UK, Australia, and New Zealand.
Costa Rica's Call Center
11010 NW 30th St
Miami, FL 33122, USA
www.costaricascallcenter.com
Contact: Richard Blank, CEO, at 888-271-6750 or
ceo@costaricascallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Costa Rica's Call Center is a BPO outsourcing
company offering key telemarketing services to small and medium sized
businesses.
Taurus Info
Falt 201 & 202, Eldorado
Building
Hyderabad, A.P 500060, India
www.taurusinfo.com
Contact: Kevin Kelly at
408-426-5494 or
kevin@taurusinfo.com
Services: Inbound, Email, Text
Chat
Taurus Info provides BPO services, software solutions, and back office
services.
BITLogix Pvt Ltd
Lahore, Pakistan
www.ebitlogix.com
Contact: Josh Smith, manager
business development, at
360-244-4260
or
info@ebitlogix.com
Services: Inbound, Outbound,
Email, Text Chat
BITLogix is a provider of
offshore contact center and business process outsourcing services. Services
start at $5 an hour.
UGL Premas Contact Centre
Blk 750, The Oasis, Chai Chee
Road, Technopark @ Chai Chee, #01-01
Singapore 469000
www.unitedpremas.com
Contact: Roopa Chainani,
business development, at
roopa.c@ugl-premas.com
Services: Inbound, Outbound,
Email, IVR
Multilingual: English,
Japanese, Korean, Mandarin, Cantonese, Malay, Indonesian, Tagalog
Vertical markets: Hospitality &
Travel, Property Developers, Financial
Twelve years of experience
in providing outsourcing services to clients in the Pacific Rim.
For
your teleservice agency or outsourcing call center to be included in Connections
Magazine's
next listing and be added to this website, please
signup
today!
|
