Find A Teleservice Agency, Outsource Call Center, Telemessaging Bureau, or Telephone Answering Service

Find A Teleservice Agency

Home

Listings

Search

Links

Contact Us

 


Teleservice Agencies

The call centers in this listing go by various labels, such as Teleservice Agency, Outsource Call Center, Telemessaging Company, Telemarketing Firms, BPO (Business Processing Outsourcing), and Telephone Answering Service.  Regardless of what they call themselves, all provide various phone answering and call processing services.  They can customize their services to meet your needs, providing overflow coverage, after hours support, or complete 24-7 call center services.  Some even provide service to other outsource call centers!


TeamHealth Medical Call Center

1431 Centerpoint Blvd Ste 110

Knoxville, TN  37932, USA

www.thmedicalcallcenter.com

Contact: Karen Brown, RN, at 865-985-7304 or karen_brown@teamhealth.com; Jeanne Griffin at 865-985-7303 or jeanne_griffin@teamhealth.com

Services: Inbound, Outbound, Email, IVR

Multilingual: English and Spanish

Vertical Market: Medical

THMCC is a comprehensive 24/7 call center providing healthcare information, nurse advice, and triage solutions to physician groups and healthcare facilities.


MAP Communications Inc

840 Greenbrier Circle

Chesapeake, VA 23320, USA

www.mapcommunications.com

Contact: Karen Oluwabusola, senior VP, at 800-955-9888 or kareno@mapcommunications.com

Services: Inbound, Outbound, IVR


1-800 We Answer

545 8th Ave Ste 401

New York, NY 10018, USA

www.efls.com

Contact: Robert Porter, president, at 212-868-1154 or rob@weanswer.com

Forty years and growing, this state-of-the-art answering service provides complete telephone outsourcing solutions.


Etech

Etech Global Services

1903 Berry Dr

Nacogdoches, TX  75964, USA

www.etechgs.com

Contact: Wes Woods at charles.woods@etechtexas.com

Services: Inbound, Outbound, Email, Text Chat

Multilingual: English, Spanish

Vertical Markets: Telecommunications, cable, retail, education

Etech is a leading provider of intelligent sales and service solutions utilizing inbound and outbound voice and live chat.


Ameridial Inc

4535 Strausser St NW

North Canton, OH 44720, USA

www.ameridial.com

Contact: Craig J. Vretas, senior director of healthcare services, at 866-775-4755 or cvretas@ameridial.com  

Services: Inbound, Outbound, Email, Text Chat, IVR

Ameridial provides call center services and BPO.


Specialty Answering Service

800 N Henderson Rd Ste 200

King of Prussia, PA 19406, USA

www.specialtyansweringservice.net

Contact: Nicolas D'Alleva, business owner, at 888-532-4794 or ndalleva@specialtyansweringservice.net

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Specialty is a global provider of telephone answering services including order-processing and appointment-setting services, inbound and outbound telemarketing, survey response, and outsourced customer service.


Commprise Inc

750 Main St Ste 608

Hartford, CT 06103, USA

www.commprise.com

Contact: Sales team at 800-922-6603 or sales@commprise.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Comprise is a fully US-based, high-quality contact center services provider, offering both technical and non-technical services.


MASCO Services Call Center

Longwood Ave

Boston, MA 02215

www.msicallcenter.com

Contact: 800-690-7243 or 617-730-3333

MASCO Services Call Center combines the latest technology with professional, personalized answering services, bilingual capabilities, customized plans and unmatched commitment to quality customer service that keeps hospitals, colleges, physicians, and businesses connected to callers 24-hours a day, 7 days a week.


Advantage Answering Plus

3421 Empresa Ste C

San Luis Obispo, CA  93420, USA

www.advantage-plus.com

Contact: 800-549-8282 or hello@advantage-plus.com

Services: Inbound

Multilingual: English, Spanish

Advantage Answering Plus, providing virtual reception services, is a first-class telephone reception service dedicated to helping businesses grow and succeed.


ATS Call Centers Inc / TeleRep

14 Wellham Ave

Glen Burnie, MD 21061, USA

www.telerep.com

Contact: 800-638-2000 or ctracy@telerep.com or sandie@telerep.com

Services: Inbound, Email

Multilingual: English, Spanish

Vertical Markets: Pharmaceutical, nonprofits, government agencies

Twenty-four-hour call center specializing in customer service and pharmaceutical research and surveys; experienced in media response and order entry.


TigerTel Communications Inc

2800 Skymark Ave Ste 308

Mississauga, ON, L4W 5A6, Canada

www.tigertel.com

Contact: Dustin Ellsworth, sales and marketing coordinator, at 800-218-5855, sales@tigertel.com

Services: Inbound, Outbound

TigerTel, global interactive communication solutions, inbound and outbound call services, phone answering services, and CRM.


Contact Bridge Inc

Suite 213, 7161, 121st Street

Surrey, BC, Canada, V3W 1G8

www.contactbridge.com

Contact: Bobby Grover, director of business development, at 604-537-9599 or bobbygrover@contactbridge.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Vertical Markets: Collections, travel, timeshare

Contact Bridge offers call center and telemarketing services in BPO, increasing sales by delivering excellent quality, customer satisfaction, and revenue generation.


Advanced Customer Services

32500 Concord Dr Ste 333

Madison Heights, MI 48071, USA

www.acscontact.com

Contact: James Agnello, president, at 248-583-8070 or jagnello@acscontact.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Vertical Markets: Medical, consumer goods (warranty sales and service)

Advanced Customer Services is a full-service contact center with offices in Michigan, Ohio, Tennessee, Florida, and Washington.


Gateway Communications Services Inc

8070 Georgia Ave

Silver Spring, MD 20910, USA

www.gatewaycsi.com

Contact: Gilbert Smith, president, at 866-976-7625 or info@gatewaycsi.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Vertical Markets: Telecommunications, Internet, cable, VoIP

Gateway CSI provides Tier I and II advanced technical call center services.


Listen Up Espanol

50 Monument Sq

Portland, ME 04101, USA

www.listenupespanol.com

Contact: Randall Anderson, SVP sales, at 207-774-1425 or randall@listenupespanol.com

Services: Inbound

Language: Spanish

Listen Up Espanol's core purpose is to provide awesomeness!


ORC ProTel LLC

17233 Continental Dr

Lansing, IL 60438, USA

www.orcprotel.com

Contact: Joan Mullen, vice president, special projects and industry relations, at 916-683-8153 or joan.mullen@orcprotel.com

Services: Inbound, Outbound, Email, IVR

Vertical Markets: Financial, insurance, cable

ORC ProTel has been in business continually since 1980, providing services in a blended environment; they are vertically structured instead of having a pod environment.


RDI Marketing Services Inc

4350 Glendale-Milford Rd Ste 250

Cincinnati, OH 45242, USA

www.rdioutsourcing.com

Contact: Scott Monahan, director, at 513-607-5363 or smonahan@rdimarketing.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Vertical Markets: Financial, telecommunications, insurance, technology, consumer

RDI provides call center and administrative services and market research.


Synergy Solutions Inc

20235 N Cave Creek Rd. #104-612

Phoenix, AZ 85024, USA

www.synergysolutionsinc.com

Contact: Steve H Moak, sales director, at 602-296-1643 or shmoak@callsynergy.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Vertical Markets: Financial services, healthcare/insurance, telecommunications, retail/e-commerce, cable

Synergy Solutions providers of outsourced customer interaction solutions delivered from six US contact centers and Synergy HomeZone, their Work@Home solution.


Transparent BPO

5740 Executive Dr Ste 108

Catonsville, MD 21228, USA

www.transparentbpo.com

Contact: Lafayette Moran, director of business development, at 800-276-5140 x3005 or lmoran@transparentbpo.com

Services: Inbound, Outbound, IVR

Multilingual: English and Spanish

Conveniently located in Belize where English is the first language, Transparent BPO provides teleservices and business processes at competitive pricing.


Call 4 Health

4720 NW 2nd Ave # D105

Boca Raton, FL 33431, USA

www.call4health.com

Contact: Bryan Weinstein, VP Bus Dev, at 561-994-3334 x1550 or bweinstein@call4health.com

Multilingual: English, Spanish

Call 4 Health specializes in developing communication solutions that enable healthcare organizations to increase patient satisfaction while increasing efficiency and lowering operating expenses.


TelAssistant

10161 Park Run Dr Ste 150

Las Vegas, NV 89145, USA

www.telassistant.com

Contact: Nathan Strum at 702-835-6800

Languages: English, Spanish

TelAssistant uses professional executive receptionists to answer calls, screen calls, patch calls seamlessly, do your scheduling, and represent your company.


AnswerPlus Inc.

10 Canmotor Ave

Toronto, ON, M8Z 4E5, Canada

www.advantage-plus.com 

Contact: Barry Byers, marketing admin, 905-330-8334 or answerpluslinks@gmail.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, French

Answer Plus has been awarded for seventeen years of outstanding call center service.


Call Experts

1591 Savannah Hwy

Charleston, SC 29407, USA

www.callexperts.com

Contact: 800-374-0911 or info@callexperts.com

Services: Inbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Call Experts is a complete contact center for all your voice and text messaging needs, offering custom applications, SMS servers, and extensive Web reporting.


Investigator Support Services

www.researchsite.net/callcenter


Xturion

www.xturion.com


Nurture Connect Inc

www.nurtureconnect.com


Answer Center America Inc

www.goacanow.com


Taction

www.taction.com


Telegraz Group LLC

www.telegraz.us


Global Response

www.globalresponse.com


Solix Inc

www.solixinc.com


Answering Service

www.answeringservice.com


Answer My Office

www.answermyoffice.com


Unicom Answering Service

www.unicomcorp.com



Appletree Answering Services

1521 Concord Pike Site 202

Wilmington, DE 19803, USA

www.appletreeanswers.com

Contact: 800-237-2810 or sales@appletreeanswers.com

Services: Inbound

Appletree provides answering and call center services with live call center agents providing live virtual receptionist service that help your business succeed.


Personalized Communications

205 E Center St

Duncanville, TX 75116, USA

www.callcenteragency.com  

Contact: Stanley Gardner, president, at 800-850-7099 or sgardner@per-com.com  

Services: Inbound, Outbound

Multilingual: English, Spanish

Outsource your full operations while maintaining ownership of your clients: 24/7 live operators, order-taking, inbound telemarketing services, Internet operator, and Web-enabled.


Answer Direct

15 Canty Ln

Fairview Heights, IL 62208, USA

answerdirectonline.com

Contact: Ben Campbell, director of sales, at 800-282-0070 or live@answerdirectonline.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Continuously providing service to clients of multiple industries for more than 50 years.


Callzilla LLC

3100 SW 145th Ave Ste 410

Miramar, FL 33027

www.callzilla.net

Contact: Neal Topf, president, at 855-255-9552 or 786-664-9700 or info@callzilla.net

Services: Inbound, Outbound, Email, Text Chat, IVR

Language: Spanish

Callzilla is a Spanish only nearshore contact center solutions provider to US and European companies.


Connections Call Centre

#102-38085 Second Avenue

Squamish, BC, V8B 0B6, Canada

www.connectionscallcenter.com

Contact: Lillian (Lil) Lyle, owner, at 800-667-7588 or info@connectionscallcenter.com

Services: Inbound, Email

Offers outsourcing, order-entry, work alone programs, emergency response, database management, virtual receptionist, and total answering service needs.


CustomerLink

11 E Superior St Ste 430

Duluth, MN 55802, USA

www.customerlinkone.com

Contact: Jane Fitzpatrick at 800-722-2808 or info@customerlinkone.com

Services: Inbound, Outbound, IVR

Vertical Markets: Energy, utilities

Full-service outsourced call center specializing in inbound and outbound customer service and sales.


DFT Priority One

40 Temple St

Fredonia, NY 14063, USA

www.dftcommunications.com

Contact: Lisa Ludemann, call center manager, at 716-673-3063 or lisal@dftel.com

Services: Inbound, Outbound, Email, IVR

Offering inbound and outbound call solutions 24/7, demonstrating customer care excellence.


Extend Communications Inc

49 Charlotte St

Brantford, ON, N3T 2W4, Canada

www.extendcomm.com 

Contact: Scott Lyons, president, at 800-265-9975 or info@extendcomm.com 

Services: Inbound, Email, Text Chat, IVR

As specialists in process efficiency, Extend customizes call handling programs to ensure accuracy and timeliness.


GC Services Limited Partnership

6330 Gulfton

Houston, TX 77081, USA

www.gcserv.com 

Contact: Rich Allen at 713-777-4441 or marketing.communications@gcserv.com

Services: Inbound, Outbound, Email, Text Chat, IVR

GC Services is a national outsource provider specializing in accounts receivable management, customer service, and quality monitoring initiatives, since 1957.


InterMedi@ Marketing Solutions

204 Carter Dr

West Chester, PA 19382, USA

www.intermediamarketing.com

Contact: Andy Thompson, director, at 610-429-5130 or athompson@imminc.com

Services: Inbound, Outbound

Outsource call center capabilities with over 25 years experience providing many industries with inbound customer care, outbound sales, and back office services. 


Robertson Telecom

270 - 1075 West Georgia

Vancouver, BC, V6E 3C9, Canada

www.robertsontelecom.com

Contact: Ron Barker at 604-664-7640 or rbarker@robertsontelecom.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, French, Spanish, Punjabi

Vertical Markets: Government referral services, IT help desks, automotive repair customer satisfaction surveys

Our specialty is content-rich, complex contact centers ranging in size up to 75 seats.


Southwest Call Center of LA Inc

629 Martin Luther King Hwy

Lake Charles, LA 70601

www.southwestcallcenter.com

Contact: Celia Case, general manager, at 337-310-2435 or ccase@southwestcallcenter.com

Services: Inbound

Service is custom designed for each business according to clients' requirements.


Tele-Page

3901 Jean Talon St W Ste 200

Montreal, QC H3R 2G4, Canada

www.tele-page.com

Contact: Gary Blair, president, at 514-342-3611 or garyb@tele-page.com

Services: Inbound, Outbound

Multilingual: English, French

Tele-Page, Quebec's call center and paging experts since 1970.


Answer United

341 W Lovell

Kalamazoo, MI 49007, USA

www.answerunited.com

Contact: Scott Gignac, sales and marketing manager, at 800-937-5900 or sales@answerunited.com

Services: Inbound, Email, Text, Chat

Answer United has been a leader in the telephone answering and call center industry for over 40 years. We provide old fashion service through modern technology


CallPoint New Europe

Hermes Business Park

115 K Tsarigradsko Chaussee

Sofia, 1784, Bulgaria

www.callpoint-group.com

Contact: Xavier Marcenac, executive director, at 00359-898-952800 or 
xavier.marcenac@callpoint-group.com

Services: Inbound, Outbound, Email, IVR

Multilingual: German, French, English, Italian, Spanish, Russian

Vertical Markets: E-commerce, travel, leisure, software, telecommunications

One thousand seats in Eastern Europe (Bulgaria and Romania) from four sites; multilingual customer care (30 languages), technical support, telephone interviews, risk management services.


Outreach Communications

2801 Glenda

Ft Worth, TX 76117, USA

www.outreachcom.com

Contact: B. Darrell Alsup, president, at 817-288-7272 or dalsup@outreachcom.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Vertical Markets: Cable, Utility

300 seat inbound/outbound customer care center with experience in sales, collections, and CRM; all calls done from Ft Worth office.


A Live Answer Inc

13899 Biscayne Blvd # 151

Miami, FL 33181, USA

www.aliveansweringservice.com

Contact: Rob Hudelson, owner, at 800-355-2650 or rob@aliveanswer.net

Services: Inbound

Multilingual: English, Spanish

Bilingual 24/7 telephone answering service


Costa Rica's Call Center

11010 NW 30th St

Miami, FL 33122, USA

www.costaricascallcenter.com

Contact: Richard Blank, CEO, at 888-271-6750 or ceo@costaricascallcenter.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Costa Rica's Call Center is a BPO outsourcing company offering key telemarketing services to small and medium sized businesses.


Netegrity Consultants LLC

6700 Old Collamer Rd Ste 110

East Syracuse, NY 13057, USA

www.netegrityconsultants.com

Contact: Scott Brennan, managing member, at 315-350-3663 or sbrennan@netegrityconsultants.com

Services: Inbound, Outbound, Email

Inbound technical support call center servicing ISP customers 24/7. All calls answered by US agents.


Live Reps Call Center

3251 Highland Ave Ste 100

Cincinnati, OH 45213, USA

www.liverepscallcenter.com

Contact: John DiMauro, managing partner at 513-769-4379

Services: Inbound, Outbound, IVR

Multilingual: English and Spanish

24/7 live agent domestic call center providing inbound and outbound call center services.


UGL Premas Contact Centre

Blk 750, The Oasis, Chai Chee Road, Technopark @ Chai Chee, #01-01

Singapore 469000

www.dtz-ugl.com

Contact: Roopa Chainani, business development, at roopa.c@ugl-premas.com

Services: Inbound, Outbound, Email, IVR

Multilingual: English, Japanese, Korean, Mandarin, Cantonese, Malay, Indonesian, Tagalog

Vertical markets: Hospitality and travel, property developers, financial

Twelve years of experience in providing outsourcing services to clients in the Pacific Rim.


All Call Communications

13-318 Guelph St

Georgetown, ON, L7G 4B5, Canada

www.extendcomm.com/allcall

Contact: Todd Lyons 905-877-9673 or allcallinfo@extendcomm.com

All Call Communications is a full service telephone answering call center.


American Mediconnect

800 S Wells Ste 170

Chicago, IL 60607, USA

www.mediconnect.com

Contact: Patrick Day, business development representative, at 888-922-4003 or patrick.day@amac.com

Established in 1985; award-winning healthcare communications partner 24/7/365.


AnswerPro Limited

5815 Dearborn

Mission, KS 66202-2786, USA

www.answerprolimited.com

Contact: Douglas Gregg, general manager, at 913-384-1212 or dgregg@answerprolimited.com

"People answering people since 1956."


Call Management Resources

350 E 1st Ave # 220

Columbus, OH 43201, USA

www.cmrinc.com

Contact: sales department at 800-475-7300 or sales2@cmrinc.com

Providing call center services for over 50 years.


Intercon Messaging Inc

6226 - 50 Ave Box 6295

Drayton Valley, AB T7A 1R7, Canada

www.interconmessaging.com

Contact: Pat Vos, Owner, at 877-999-5581 or pvos@interconmessaging.com

Award winning company, providing prompt professional telephone reception services.


Re: Messaging Solutions Inc

202 - 2636 Montrose Ave

Abbotsford, BC, V2S 3T6, Canada

www.remessaging.com 

Contact: Casey Smit, president and CEO, at 888-993-1144 or casey@remessaging.com

Telephone answering services since 1980, specializing in Western Canada and USA.


Tele-One Communications Inc

1515 W SW Loop 323

Tyler, TX 75701, USA

www.tele-onecom.com

Contact: Carey Boyles, president, at 903-531-0777 or cboyles@tele-onecom.com

24/7 telephone answering service offering services nationwide.


Telesec Answering Service

1290 Lincoln Rd Ste # 4

Yuba City, CA 95991, USA

www.telesecansweringservice.com

Contact: Joyce, owner, at 877-282-3232 or telesec@sbcglobal.net

24/7 answering service serving business and medical professionals; always reach live operators


TeleMed

18 Beck St

Atlanta, GA 30318, USA

www.telemedinc.com

Contact: Steve Clover, VP sales and marketing, at 800-529-8010.

Services: Inbound

Vertical Markets: Medical

TeleMed is a provider of medical answering service.


Signup to have your teleservice agency or outsourcing contact center added to this website and be included in future issues of Connections Magazine.

 

[Home]           [Listings]          [Search]          [Links]          [Contact Us]

©2006-2013 Peter DeHaan Publishing, Inc. privacy statement listing@findateleserviceagency.com