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Teleservice Agencies
The
call centers in this listing go by various labels, such as Teleservice Agency,
Outsource Call Center, Telemessaging Company, Telemarketing Firms, BPO (Business Processing Outsourcing), and Telephone Answering Service.
Regardless of what they call themselves, all provide various phone
answering and call processing services. They
can customize their services to meet your needs, providing overflow coverage,
after hours support, or complete 24-7 call center services.
Some even provide service to other outsource call centers!
 Answer
Center America Inc
5532 N
Broadway
Chicago, IL
60640, USA
www.goacanow.com
Contact: Sales Team
at 800-270-7030 or
sales@goacanow.com
Multilingual: English, Spanish
 Corporate Call Center, LLC
1400 Union Meeting Rd
Blue Bell, PA 19422, USA
www.corporatecallcenter.com
Contact: Cynthia Minuti, Director of Marketing, at 215-283-4233 or
cminuti@corporatecallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Inbound and outbound teleservices for customer care, member benefits, help
desk, database management, enrollment, order fulfillment, direct marketing, and
lead generation.
 TeamHealth Medical Call Center
1431 Centerpoint Blvd Ste 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com
Contact: Cindy Reed, VP of Business Development and Client Services, at
888-203-1118 or
Cindy_Reed@teamhealth.com
Services: Inbound, Outbound, Email, IVR
Multilingual: English, Spanish
Vertical Market: Medical
THMCC is a comprehensive 24/7 call center providing health care information
and nurse advice in an effort to direct to the appropriate level of care in
times of need.
 TeleMed
18 Beck St
Atlanta, GA
30318, USA
www.telemedinc.com
800-529-8010
Services: Inbound
Vertical Markets: Medical
TeleMed is one of the largest nationwide medical answering service and
provides advanced medical call processing solutions dedicated to private
practices, healthcare, university, and hospital systems.
 MAP
Communications Inc
840 Greenbrier Circle
Chesapeake,
VA 23320, USA
www.mapcallcenter.com
Contact:
Karen Oluwabusola, Sr VP, at 800-955-9888 or kareno@mapcommunications.com
Services:
Inbound, Outbound, IVR
 Personalized
Communications
205 E Center St
Duncanville, TX 75116, USA
www.per-com.com
Contact:
Stanley Gardner, President, at
214-361-6684 or
sgardner@per-com.com
Services: Inbound, Outbound
Multilingual: English, Spanish
Outsource your full operations
while maintaining ownership of your clients: 24 by 7 live operator,
order-taking, inbound telemarketing services, internet operator, web-enabled.
 Contact
One Call Centers
818 W Miracle Mile
Tucson, AZ 85705, USA
www.wetakecalls.com
800-278-3347
Contact:
Shelly Corrough, Sales, at 800-278-3347 or
shelly@wetakecalls.com
Services: Inbound, Outbound, Email, Text, Chat, IVR
Multilingual: English, Spanish
24 hours a day, 7 days a week call
center services.
 Taction - The Contact Center
251 Jefferson St
Waldoboro, ME 04572, USA
www.taction.com
Contact: Randy Anderson, VP for Client Services, at 800-508-9936 or
ran@taction.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Taction takes orders and literature requests, up-sells and cross-sells,
answers FAQs, and performs telesales for DTC and B2B clients.
OnviSource - Business Solutions Division
2300 N 10th St
Enid, OK 73701, USA
www.onvisource.com/services/index.php
Contact: Jesse Eppler, Vice President, at 580-242-4636 or
info@onvisource.com
Services: Inbound, Outbound
Vertical Markets: Regional telecom service providers
OnviSource offers all-inclusive performance-based outsourcing services with
expertise in telecommunications and customer support.
1-800 We Answer
545 8 Ave # 401
New York, NY 10018, USA
www.efls.com
Contact: Robert Porter, VP, at 212-868-1154 or rob@efls.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
35 year old state of the art answering service and call center.
24-7 INtouch
219 Dufferin St Ste 14C
Toronto, ON M6K 3J1, Canada
www.24-7intouch.com
Contact: Jonathan Smith, Sales Manager, at 800-586-0790 or
jsmith@24-7intouch.com
Services: Inbound, Email, Text Chat, IVR
Multilingual: English, French, Spanish
Award winning multi-channel contact center outsourcer; specializing in
inbound call support, email, and live chat.
ACS
2828 North Haskell
Dallas, TX 75204, USA
www.acs-inc.com
Contact: Wayne Rowe, Dir. of Marketing & Sales, at 866-802-1365 or wayne.rowe@acs-inc.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Offers a wide variety of contact center services.
Advanced Communications
203 N Main St
Baltimore, OH 45872, USA
www.myadvancedcomm.com
Contact: Jayson Wickard, President, at 866-442-5050 or
AdvancedComm@Verizon.Net
Services: Inbound
Advanced Communications operates 24/7 with
friendly agents and accurate, professional service.
AmeriCall
1502 Tacoma Ave S
Tacoma, WA 98402, USA
www.americall.com
Contact:
Scott Hager, President and GM, at 800-809-8835 or shager@americall.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
AmeriCall can support Web Based Projects
Anser Services
2761 Allied St
Green Bay, WI 54304, USA
www.anser.com
Contact: Allan Fromm, President, at 800-723-0000 or allan.f@anser.com
Services:
Inbound, Email, Text Chat, IVR
Provides a complete suite of teleservices including inbound telemarketing,
business and medical telephone answering, literature fulfillment, and catalog
sales.
Answer
1 Communications
PO Box 62763
Phoenix, AZ 85082-2763, USA
www.Answer1.com
Contact: Mary Jones at 800-408-3408 or Mary@Answer1.com
Services: Inbound, Email, IVR
Multilingual: English, Spanish
Offering answering service,
appointment scheduling, remote receptionist, order taking, reservations,
technical support, and unified messaging.
Answer
1st Telemessaging
205 E Center
Duncanville, TX 75116, USA
www.answer1st.com
Contact: Mary Mullins, Sales Rep, at 800-770-4194 or sales@answer1st.com
Services: Inbound
Provides 24/7 answering service and order entry.
Answer-All
Secretarial Service, Inc.
7145 Lowell Blvd
Westminster, CO 80621, USA
www.answerall.com
Contact: Lori Jenkins, Office Manager, at 303-428-7521 or lori@answerall.com
Services: Inbound, Email, IVR, Multilingual
Offers appointment scheduling, off-premise receptionist, and event
scheduling.
Answer
Plus
8421 University Blvd Ste M
Des Moines, IA 50325, USA
www.ansplus.com
Contact:
Cathy McMahan, President, at 877-504-5100 or cathy@ansplus.com
Services: Inbound, Email, Text Chat, IVR
Provides teleservices specializing in inbound telemarketing, business and
medical telephone answering, literature fulfillment, and catalog sales.
AnswerPlus
Inc.
122 Hughson St S
Hamilton, ON, L8N 2B2, Canada
www.answerplus.ca
Contact:
Barbara Bradbury, Vice President, at 905-522-4737 or barbara@pasword.com
Services: Inbound, Outbound, Email,
IVR
Multilingual: English, French
Vertical Markets: Real Estate, HVAC,
Home Health Care, Property Management
AnswerPlus is a 24/7 call center
specializing in emergency response and real estate applications for over 40
years.
Appletree Answering Service
1521 Concord Pike, Ste 202
Wilmington, DE 19803, USA
www.appletreeanswers.com
Contact: Chris Marshall, Sales Director, at 302-656-0630 or
sales@appletreeanswers.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Can assist with any call center project with offices across the US and Puerto
Rico.
ARO - Call Center Solutions
3100 Broadway
Kansas City, MO 64111, USA
www.callcenteroptions.com
Contact: Joe Gearon, Director of Sales and Marketing, at 866-587-8555 or
joseph.gearon@callcenteroptions.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Insurance Health
Care, Financial Services,
Our business model is based on a
unique framework of a distributed workforce. Some call it virtual, others may
call it remote. We keep it simple and call it a work-at-home model.
Cal
Johnson's Message Center
15 Canty Ln
Fairview Heights, IL 62208, USA
www.caljohnson.com
Contact: Ben Campbell, Director of Sales, at 800-282-0070 or live@caljohnson.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Continuously providing service to clients of multiple industries for more than
50 years.
Callzilla, LLC.
1150 NW 72nd Ave Ste 260
Miami, FL 33126, USA
www.callzilla.net
Contact:
Neal Topf, President, at
305-503-9069 or
ntopf@callzilla.net
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Callzilla is a Spanish only near-shore contact center solutions provider
to US and European companies.
ClienTEL
Plus Contact Center Solutions
408 Pitt St
Cornwall, ON K6J-3R2, Canada
www.clientelplus.com
Contact: 888-468-9609
Services: Inbound, Outbound, Email, IVR
Multilingual: English, French
B2B and B2C Internet-enabled contact center. Providing customer sales and services for non-profit, religious, political, and
commercial organizations.
The Connection
11351 Rupp Dr
Burnsville, MN 55337, USA
www.the-connection.com
800-883-5777
Contact: Erin Brooks, Sales & Marketing, at 952-948-5335 or
erin.brooks@the-connection.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Catalog, Direct marketing
Multilingual: English, Spanish
Award-winning call center service provider; extensive experience in the
catalog and direct marketing industries.
Connections Call Centre
101-37710 2nd Ave
Squamish, BC V0N 3G0, Canada
www.connectionscallcenter.com
Contact: Lillian (Lil) Lyle, Owner, at 800-667-7588 or
connections@telus.net
Services: Inbound, Email, Multilingual
Offers outsourcing, order-entry, work alone programs, emergency response,
database management, virtual receptionist, and total answering service needs.
Convertec Business Solutions LLC
3846 Cedarblom St
Coeur D Alene, ID
83815, USA
www.convertecsolutions.com
Contact: Adam M. Johnson, CEO, at 888-745-4099 or
ajohnson@convertecsolutions.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Convertec is a provider of professional business services, from telemarketing
and inbound call center services and everything in between.
CRMI-Catalog
Retail Marketing Int'l
76 Lakemont Rd
Newport, VT 05855, USA
www.crmi.cc
Contact: Steve Jenness, Director of NE Region Operations, at 802-334-1000 or
sjenness@crmi.cc
Services: Inbound, Email, Text Chat
Vertical Market: Catalog
Specializes in providing contact center services to catalog companies.
CSD
Contact Centers
102 North Krohn Place
Sioux Falls, SD 57103, USA
www.contactCSD.com
Contact: Char Gooding, Senior Sales and Marketing Manager, at 605-367-0663 or cgooding@contactCSD.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Provides customized customer care
solutions.
Customer
Direct LLC
714 Spirit 40 Park Dr
Chesterfield, MO 63005, USA
www.customerdirect.com
Contact: Charlie Noonan, VP Sales &
Marketing, at 800-332-3756 x134 or
cnoonan@customerdirect.com
Services: Inbound, Outbound, Email,
Text chat and IVR
A US-based call center focused on
building customer loyalty for our clients.
CustomerLink
325 S Lake Ave Ste 710
Duluth, MN 55802, USA
www.customerlinkone.com
Contact: Martin Pettersson at 218-722-2800 or info@customerlinkone.com
Services: Inbound, Outbound, Multilingual
Vertical Markets: Energy, Telecommunications,
Publishing
Full-service
outsourced call center specializing in customer service, inbound, and outbound
direct sales of retail energy, telecommunications, durable medical equipment,
and publications.
DFT
Priority
40 Temple St
Fredonia, NY 14063, USA
www.dftcommunications.com
Contact: Lisa Ludemann, Call Center
Manager, at 716-673-3063 or
lisal@dftel.com
Services: Inbound, Outbound, Email,
IVR
Provides customer service with
inbound/outbound communication.
DialOne
PO Box 79307
Atlanta, GA 30357, USA
www.dialonecorp.com
Contact: Billy Greene, Account Manager, at 800-493-4230 x701 or Billyg@dialonecorp.com
Services: Inbound, Outbound
DialOne is committed to providing your business
with a reliable outsourcing solution for all of your telemarketing needs.
Durham
Contact Centre
199 Wentworth St E
Oshawa, ON L1H 3V6, Canada
www.durhamcontact.com
Contact: Sandra Kazmirchuk, VP, at 905-743-4625 or
sandrakazmirchuk@durhamcontact.com
Services: Inbound, Email
Multilingual: English, French
Full-service outsourced call center specializing in customer service,
inbound, sales and technical support
Encore
TeleSolutions Inc
18 Sophia St W
Barrie, ON L4N 1J2, Canada
www.encoretelesolutions.com
Contact: Tammy Bones, Managing Director, at 800-363-6775 or info@encoretelesolutions.com
Services: Inbound, Outbound, Email, IVR
"More
than an answer..." Encore is a CAM-X Award of Excellence "Top 5" winner.
Extend
Communications Inc.
49 Charlotte St
Brantford, ON N3T 2W4, Canada
www.extendcomm.com
Contact: Scott Lyons, President, at 800-265-9975 or slyons@extendcomm.com
Services: Inbound, Email, Text Chat, IVR
With three inbound call centers in Ontario,
Extend serves clients across Canada and the U.S. with dedicated and overflow
programs.
GC
Services Limited Partnership
6330 Gulfton
Houston, TX 77081, USA
www.gcserv.com
Contact: Rich Allen at 713-777-4441 or
marketing.communications@gcserv.com
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
GC
Services is a national outsource provider specializing in
accounts receivable management, customer service, and quality monitoring
initiatives, since 1957.
Global
Contact Services
814-B West Innes St, USA
www.gcsagents.com
Contact: Mark Lambert, VP of Sales, at 704-239-6260 or mark.lambert@gcsagents.com
Services: Inbound, Outbound, Multilingual
Provides outsourced teleservices.
Global
Response
777 S State Rd 7
Margate, FL 33068, USA
www.globalresponse.com
Contact: Wendy Shooster, Exec VP Sales, at 800-537-8000 or wendys@globalresponse.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Services include inbound and outbound
teleservices, interactive Web services, data management, CRM, and fulfillment.
Hamilton
Contact Center Services
1006 12th St
Aurora, NE 68818, USA
www.hamiltontm.com
Contact: Glenda Hawthorne at 402-694-4343 or glenda.hawthorne@hamiltontm.com
Services: Inbound, Outbound, Email, Text Chat, IVR
24/7 contact center providing quality inbound,
outbound, and e-contact services from America's heartland; specializing in sales, tech support, and
customer service.
Influent
Inc.
565 Metro Place S Ste 250
Dublin, OH 43017, USA
www.influentinc.com
Contact: Hayley J. Savage, Senior VP Sales, at 614-280-1600 or hayley@influentinc.com
Services: Inbound, Outbound, Email,
IVR
Vertical Markets: Insurance,
Financial Services, Energy, Healthcare, Telecom
Influent provides multi-lingual outsourced customer contact solutions,
including outbound B2B and B2C, inbound customer care, and business process
outsourcing (BPO).
InfoCision
Management Corporation
325 Springside Dr
Akron, OH 44333, USA
www.infocision.com
Contact: Steve Boyazis at 330-668-1400 or steve.boyazis@infocision.com
Services: Inbound, Outbound, Text Chat, IVR, Multilingual
A leading inbound and outbound call center provider, specializing in
customer acquisition, care and retention, and nonprofit fundraising.
Information
Communications Group
4701 College Blvd Ste 205
Leawood, KS 66211, USA
www.infocg.com
913-469-6767
Services: Inbound, Outbound, IVR, and Multilingual
Your phone answered professionally in any language.
InService
America
129 Vista Centre Dr
Forest, VA 24551, USA
www.inserviceamerica.com
Contact: Shaun Redgate, Executive VP, at 434-316-7400 or sredgate@inserviceamerica.com
Services: Inbound, Outbound, Email IVR, Multilingual
InService America’s mission is to enhance the relationship between
clients and their customers.
Intercon
Messaging Inc.
6226 - 50 Ave Box 6295
Drayton Valley, AB T7A 1R7, Canada
www.interconmessaging.com
Contact: Pat Vos, Owner, at 877-999-5581 or
pvos@interconmessaging.com
Services: Inbound,
Outbound, Email
Award winning company, providing prompt
professional telephone reception services.
InterMedi@
Marketing Solutions
204 Carter Dr
West Chester, PA 19382, USA
www.intermediamarketing.com
Contact: Andy Thompson, Director, at 610-429-5130 or athompson@imminc.com
Services: Inbound, Outbound, Multilingual
Outsource call center capabilities with over 23 years experience providing
many industries with inbound customer care, outbound sales, and back office
services.
The Jay Group
60 North Ronks Rd
Ronks, PA 17572, USA
www.jaygroup.com
Contact: Kelly Smedley, Marketing Manager,
at 717-687-1934 or
smedleyk@jaygroup.com
Services: Inbound, Email, IVR
Multilingual: English,
Spanish, French-Canadian
Customized solutions to enhance
consumer satisfaction and increase marketing ROI.
Knoah Solutions, Inc.
701 N Green Valley Pkwy Ste 200
Henderson, NV 89074
www.knoah.com
Contact: Kerri Coll, VP of Marketing,
at 919-533-3025 or
kerri.coll@knoah.com
Services: Inbound, Email, Chat, IVR
Vertical Markets: Technology, Retail,
Finance
Knoah Solutions provides clients
with low-cost, award-winning multi-channel customer service and technical
support.
KorenIt
PO Box 486, Succ. Snowdon
Montreal, QC H3X 3T7, Canada
www.korenit.com
Contact: Lior Koren, President, at 514-831-9636 or contactcenter@korenit.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Provides helpdesk and IT support services.
LaRoss Partners LLC
1 Expressway Plaza Ste 114
Roslyn Heights, NY 11577, USA
www.larosspartners.com
Contact: Wayne Rosen, Director of Business Development, at 516-299-5586 or wrosen@larosspartners.com
Services: Inbound, Outbound, IVR, Multilingual
Memberworks
Canada Corp.
1801 McGill College Ave
Montreal, QC H3A 2N4, Canada
www.memberworks.ca
Contact: Mireille De Bruycker, VP, at 514-847-7887 or mireille.debruycker@memberworks.ca
Services: Inbound, Outbound, Email, IVR, Multilingual
Revenue enhancement programs; loyalty programs;
travel agency.
Midco
Call Center
4901 E 26th St
Sioux Falls, SD 57110, USA
www.midcocall.com
Contact: Doreen West at 800-843-8800
or
doreen_west@midcocall.com
Services: Inbound, Email, IVR
Vertical Markets: Catalog order-taking
Call center specialists providing
positive impressions with a personal touch.
MPI
Outsourcing
116 Radio Circle
Mt. Kisco,
NY 10549
,
USA
www.mpioutsourcing.com
Contact:
Dick Penn, CEO, at 914-239-4310 or rpenn@mpioutsourcing.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
Provides
call center and BPO services with extensive experience off shore.
OKS-Ameridial
Worldwide
4535 Strausser St NW
North Canton, OH 44720, USA
www.oksameridial.com
Contact: 800-445-7128 or info@oksameridial.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
OKS-Ameridial provides call center services and
BPO.
PDL Contact Centres Ldt
2420 42nd Ave NE
Calgary, AB, T2E 7T6, Canada
www.pdlcc.com
Contact: Desiree Bombenon at
desiree.bombenon@pdlcc.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, French
PDL, a multi-award winning contact center that designs programs customized
for clients’ requirements.
Piedmont Central Professional Services
714 Barnado Rd
Union, SC 29379, USA
Contact: Wanda Rollins, Owner, at
877-895-8747 or Piedmontcentral@Charter.Net
Services: Inbound
Inbound call center.
Professional
Answering Service
877 Exmouth St
Sarnia, ON N7T 5R3, Canada
www.professionalansweringservice.ca
Contact: Dale Mason, President, at 519-332-2320 or pass@cogeco.ca
Services: Inbound, Outbound, Email
Re:
Messaging Solutions Inc.
202 - 2636 Montrose Ave.
Abbotsford, BC, V2S 3T6, Canada
www.remessaging.com
Contact: Casey Smit, President and CEO, at 888-993-1144 or casey@remessaging.com
Services: Inbound, Email
Telephone answering services since 1980,
specializing in Western
Canada.
Robertson
Telecom
270 - 1075 West Georgia
Vancouver, BC V6E 3C9, Canada
www.robertsontelecom.com
Contact: Ron Barker at 604-664-7640 or rbarker@robertsontelecom.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, French,
Spanish, Punjabi
Vertical Markets: Government referral services, IT help desks, automotive repair
customer satisfaction surveys
Our specialty
is content-rich, complex contact centers ranging in size up to 75 seats.
Sento
Corporation
808 E Utah Valley Dr
American Fork, UT 84003, USA
www.sento.com
Contact: John Morgan, Proposals Manager, at 801-772-1520 or john_morgan@sento.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Sento's
customer choice platform provides contact center support through an integrated
CRM solution with multi-channel capabilities, such as telephone, Internet,
chat, email, and self-service.
Southwest
Call Center of LA Inc
629 Martin Luther King Hwy
Lake Charles, LA 70601, USA
www.southwestcallcenter.com
Contact: Celia Case, General Manager, at 337-310-2435 or ccase@lrcwireless.com
Services: Inbound
Service is custom designed for each
business according to clients' requirements.
Tele Resources Inc
1203 London Rd
Duluth,
MN 55802
www.teleresources.net
Contact: Mark Swanson, Director
of Business Development: 888-698-8787 x114 or
mark.swanson@teleresources.net.
Services: Outbound
Tele Resources is an outbound only call center with a focus on telesales or
lead generation.
Tele-Page
3901 Jean Talon St W Ste 200
Montreal, QC H3R 2G4, Canada
www.tele-page.com
Contact: Gary Blair, Vice President, at
514-342-3611 or
garyb@tele-page.com
Services: Inbound, Outbound
Multilingual: English, French
Tele-Page, Quebec's call center and paging experts since 1970.
Telecom Inc
1000 Broadway, Ste 320
Oakland, CA 94607, USA
www.telecominc.com
Contact: Jonathan Martin, President, at 415-243-3131 or contact@telecominc.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: Spanish, Chinese,
Tagalog
Telecom, Inc. is a provider of
outsourced contact center solutions.
Telelink Call Centre
44 Austin St
St. John's, NL, A1B 4C2, Canada
www.thecallcenterinc.com
Contact: Sydney Ryan, Vice President, at
800-693-2255 or
sryan@telelinkcallcenter.com
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Telelink provides remote agent outsourcing solutions to the TAS and call
centre industry in an ATSI certified and ISO 9001:2000 registered
environment.
AnswerNet-TelePartners
5429 Dundas St W
Toronto, ON L5B 1B5, Canada
www.telepartners.com
Contact: 866-303-8330 or
info@telepartners.com
Services: Inbound, Outbound, Multilingual
Customer care professionals specializing in
product support and loyalty programs. Business to Business outbound
only.
The
Telephone Center
1204 Oakland Ave
Greensboro, NC 27403, USA
www.telectr.com
Contact: Mike Foust, Vice President of Operations, at 336-574-3000 or mfoust@telectr.com
Services: Inbound, Outbound, Email, Multilingual
The Telephone Center would like to work with you and welcomes the
opportunity to bid on your telephone studies.
TeleTech
9197 S Peoria St
Englewood, CO
80112-5833, USA
www.teletech.com
303-397-8811
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Telmart
Institute of Marketing
17 Mac Dade Blvd
Collingdale, PA 19023, USA
www.teleservices1.com
Contact: Marianne Wright, Sales Director, at 800-406-6040 or
mariannewright@teleservices1.com
Services: Inbound, Outbound, Email
Specializes in lead generation, appointment setting, surveys, database clean
ups, customer service, and event registration.
TigerTel/UTR
2 Duncan Mill Rd
Toronto, ON M3B 1Z4, Canada
www.tigertelutr.com
Contact: Sue Coetzee, VP of Sales and Marketing, at 416-445-3222 or
sales@tigertelutr.com
Services: Inbound, Outbound, IVR, Multilingual
National call center organization, TigerTel/UTR specializes in inbound and
outbound call center services providing personalized solutions while
delivering world-class results.
TransData
B300, Glamour Heights, Waris Road
Lahore, Punjab, 54000, Pakistan
www.transdata.biz
Contact: Shawn Mark, Business Development Specialist, at 800-480-6794 or
shawn.mark@transdata.biz
Services: Inbound, Outbound, Email, Text Chat, IVR
Viewpoint CRM
220 Howard St
Lowell, MA 01851, USA
www.viewpointcrm.com
Contact: Dave Dearborn, President, at 978-364-5555 or ddearborn@viewpointcrm.com
Services: Inbound, Email, Text Chat, Multilingual
Interactive remote video monitoring and
call center services.
Virtual-Agent
Services
1920 N Thoreau Dr Ste 116
Schaumburg, IL 60173, USA
www.vagent.com
Contact: Laurie Emery, Business Development Manager, at 888-827-7253 or sales@vagent.com
Services: Inbound, Email, Text Chat, IVR, Multilingual
Providing inbound sales, customer service, reservations, help desk, and
account maintenance to multiple industries including hospitality and travel,
retail, and utility.
Arise Virtual Solutions, Inc.
3450 Lakeside Dr, Ste 620
Miramar, FL 33027, USA
www.arise.com
Contact: Luis Gerena, VP of Business Development, at 954-392-2617 or
lgerena@arise.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Portuguese, French
Arise (formerly Willow CSN) provides flexible, outsourced virtual call
center solutions.
XACT TeleSolutions
5341 Mt View Rd Ste
124
Antioch, TN 37013, USA
www.xactservices.com
Contact: Kathy Gray, VP of Sales & Marketing, at 800-558-1545 or KGray@xactservices.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Provides integrated support services.
Advanced
Data-Comm
301 Data Ct
Dubuque,
IA 52003, USA
www.advanced-data.com
Contact:
Michael Budde, Senior Sales VP, at 800-582-9501 or
ADC@advanced-data.com.
Services:
Inbound, Outbound, Email, and Text Chat
Multilingual: English, Spanish
Award-winning,
24x7, Midwest teleservices agency.
Alpha
Telemarketing Inc
9 Germay Dr Ste 200
Wilmington,
DE 19804, USA
www.alphatelinc.com
Contact:
E. Darlene Rogers, President, at 302-658-8540 or edrogers@alphatelinc.com
Services: Inbound, Outbound, Text Chat, IVR
Multilingual: English, Spanish
Atento
Services
Banpro Altamira, 1 1/2 C West, #91
Managua,
Nicaragua
www.atentoservices.com
Contact:
Joe Moreno, Operations, at 888-339-6699 or info@atentoservices.com
Services:
Inbound, Outbound, Email, and Text Chat
Multilingual: English, Spanish, Portuguese
Atento Services is an offshore bilingual call center outsourcing and
investment start-up incubation services provider.
EMS
Inc
12111 Emmet St
Omaha,
NE 68164, USA
www.emscrm.com
Contact:
Mitch Johnson, President and CEO, at 402-496-2223 or sales@emscrm.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
Multilingual: English, Spanish, French, German
Holden
Marketing Support Services
5000
Lima St
Denver,
CO 80231, USA
www.holdenmss.com
Contact:
Dean Hruby, at 720-374-3761 or
dhruby@holdenmarketing.com
Services:
Inbound, Outbound, Email, IVR
Marketing support services, global product and literature fulfillment,
payment processing.
MSA
Global Advisory Group
3904 N Druid Hills Rd Ste 315
Decatur,
GA 30033-3105, USA
www.msaglobal.biz
Contact:
Madinah Ali, President and CEO, at 866-449-1168 or mali@msaglobal.biz
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Creole, Portuguese, French
Offers global outsourcing and technology solutions focused on value-added
services and provides third-party quality monitoring.
Specialty
Answering Service
302 Glen Rode Blvd
King of Prussia,
PA 19406, USA
www.specialtyansweringservice.net
Contact:
Todd Cardin, Sales Director, at 888-532-4794 or info@specialtyansweringservice.net
Services: Inbound, Outbound, Email, Text Chat,
IVR
Multilingual: English, Spanish
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