|
Inbound & Outbound Teleservice Agencies
The
call centers and contact centers in this listing provide both Inbound
services (customer service, caller response, and reactive sales) and
Outbound calling (telemarketing and proactive sales). These providers
are ideal when your needs include both inbound and outbound work, since they
are skilled and equipped to handle both needs from one company.
 Corporate Call Center, LLC
1400 Union Meeting Rd
Blue Bell, PA 19422, USA
www.corporatecallcenter.com
Contact: Cynthia Minuti, Director of Marketing, at 215-283-4233 or
cminuti@corporatecallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Inbound and outbound teleservices for customer care, member benefits, help
desk, database management, enrollment, order fulfillment, direct marketing, and
lead generation.
 TeamHealth Medical Call Center
1431 Centerpoint Blvd Ste 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com
Contact: Cindy Reed, VP of Business Development and Client Services, at
888-203-1118 or
Cindy_Reed@teamhealth.com
Services: Inbound, Outbound, Email, IVR
Multilingual: English, Spanish
Vertical Market: Medical
THMCC is a comprehensive 24/7 call center providing health care information
and nurse advice in an effort to direct to the appropriate level of care in
times of need.
 Personalized
Communications
205 E Center St
Duncanville, TX 75116, USA
www.per-com.com
Contact:
Stanley Gardner, President, at
214-361-6684 or
sgardner@per-com.com
Services: Inbound, Outbound
Multilingual: English, Spanish
Outsource your full operations
while maintaining ownership of your clients: 24 by 7 live operator,
order-taking, inbound telemarketing services, internet operator, web-enabled.
 Taction - The Contact Center
251 Jefferson St
Waldoboro, ME 04572, USA
www.taction.com
Contact: Randy Anderson, VP for Client Services, at 800-508-9936 or
ran@taction.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Taction takes orders and literature requests, up-sells and cross-sells,
answers FAQs, and performs telesales for DTC and B2B clients.
OnviSource - Business Solutions Division
2300 N 10th St
Enid, OK 73701, USA
www.onvisource.com/services/index.php
Contact: Jesse Eppler, Vice President, at 580-242-4636 or
info@onvisource.com
Services: Inbound, Outbound
Vertical Markets: Regional telecom service providers
OnviSource offers all-inclusive performance-based outsourcing services with
expertise in telecommunications and customer support.
1-800 We Answer
545 8 Ave # 401
New York, NY 10018, USA
www.efls.com
Contact: Robert Porter, VP, at 212-868-1154 or rob@efls.com
Services: Outbound, Email, Text Chat, IVR, Multilingual
35 year old state of the art answering service and call center.
ACS
2828 North Haskell
Dallas, TX 75204, USA
www.acs-inc.com
Contact: Wayne Rowe, Dir. of Marketing & Sales, at 866-802-1365 or wayne.rowe@acs-inc.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Offers a wide variety of contact center services.
AmeriCall
1502 Tacoma Ave S
Tacoma, WA 98402, USA
www.americall.com
Contact:
Scott Hager, President and GM, at 800-809-8835 or shager@americall.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
AmeriCall can support Web Based Projects
Appletree Answering Service
1521 Concord Pike, Ste 202
Wilmington, DE 19803, USA
www.appletreeanswers.com
Contact: Chris Marshall, Sales Director, at 302-656-0630 or
sales@appletreeanswers.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Can assist with any call center project with offices across the US and Puerto
Rico.
ARO - Call Center Solutions
3100 Broadway
Kansas City, MO 64111, USA
www.callcenteroptions.com
Contact: Joe Gearon, Director of Sales and Marketing, at 866-587-8555 or
joseph.gearon@callcenteroptions.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Insurance Health
Care, Financial Services,
Our business model is based on a
unique framework of a distributed workforce. Some call it virtual, others may
call it remote. We keep it simple and call it a work-at-home model.
Cal
Johnson's Message Center
15 Canty Ln
Fairview Heights, IL 62208, USA
www.caljohnson.com
Contact: Ben Campbell, Director of Sales, at 800-282-0070 or live@caljohnson.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Continuously providing service to clients of multiple industries for more than
50 years.
Callzilla, LLC.
1150 NW 72nd Ave Ste 260
Miami, FL 33126, USA
www.callzilla.net
Contact:
Neal Topf, President, at
305-503-9069 or
ntopf@callzilla.net
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Callzilla is a Spanish only near-shore contact center solutions provider
to US and European companies.
ClienTEL
Plus Contact Center Solutions
408 Pitt St
Cornwall, ON K6J-3R2, Canada
www.clientelplus.com
Contact: 888-468-9609
Services: Inbound, Outbound, Email, IVR
Multilingual: English, French
B2B and B2C Internet-enabled contact center. Providing customer sales and services for non-profit, religious, political, and
commercial organizations.
The Connection
11351 Rupp Dr
Burnsville, MN 55337, USA
www.the-connection.com
800-883-5777
Contact: Erin Brooks, Sales & Marketing, at 952-948-5335 or
erin.brooks@the-connection.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Catalog, Direct marketing
Multilingual: English, Spanish
Award-winning call center service provider; extensive experience in the
catalog and direct marketing industries.
Convertec Business Solutions LLC
3846 Cedarblom St
Coeur D Alene, ID
83815, USA
www.convertecsolutions.com
Contact: Adam M. Johnson, CEO, at 888-745-4099 or
ajohnson@convertecsolutions.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Convertec is a provider of professional business services. From
telemarketing and inbound call center services and everything in between.
CSD
Contact Centers
102 North Krohn Place
Sioux Falls, SD 57103, USA
www.contactCSD.com
Contact: Char Gooding, Senior Sales and Marketing Manager, at 605-367-0663 or cgooding@contactCSD.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Provides customized customer care
solutions.
Customer
Direct LLC
714 Spirit 40 Park Dr
Chesterfield, MO 63005, USA
www.customerdirect.com
Contact: Charlie Noonan, VP Sales &
Marketing, at 800-332-3756 x134 or
cnoonan@customerdirect.com
Services: Inbound, Outbound, Email,
Text chat and IVR
A US-based call center focused on
building customer loyalty for our clients.
CustomerLink
325 S Lake Ave Ste 710
Duluth, MN 55802, USA
www.customerlinkone.com
Contact: Martin Pettersson at 218-722-2800 or info@customerlinkone.com
Services: Inbound, Outbound, Multilingual
Vertical Markets: Energy, Telecommunications,
Publishing
Full-service
outsourced call center specializing in customer service, inbound, and outbound
direct sales of retail energy, telecommunications, durable medical equipment,
and publications.
DFT
Priority
40 Temple St
Fredonia, NY 14063, USA
www.dftcommunications.com
Contact: Lisa Ludemann, Call Center
Manager, at 716-673-3063 or
lisal@dftel.com
Services: Inbound, Outbound, Email,
IVR
Provides customer service with
inbound/outbound communication.
DialOne
PO Box 79307
Atlanta, GA 30357, USA
www.dialonecorp.com
Contact: Billy Greene, Account Manager, at 800-493-4230 x701 or Billyg@dialonecorp.com
Services: Inbound, Outbound
DialOne is committed to providing your business
with a reliable outsourcing solution for all of your telemarketing needs.
Encore
TeleSolutions Inc
18 Sophia St W
Barrie, ON L4N 1J2, Canada
www.encoretelesolutions.com
Contact: Tammy Bones, Managing Director, at 800-363-6775 or info@encoretelesolutions.com
Services: Inbound, Outbound, Email, IVR
"More
than an answer..." Encore is a CAM-X Award of Excellence "Top 5" winner.
GC
Services Limited Partnership
6330 Gulfton
Houston, TX 77081, USA
www.gcserv.com
Contact: Rich Allen at 713-777-4441 or
marketing.communications@gcserv.com
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
GC
Services is a national outsource provider specializing in
accounts receivable management, customer service, and quality monitoring
initiatives, since 1957.
Global
Contact Services
814-B West Innes St, USA
www.gcsagents.com
Contact: Mark Lambert, VP of Sales, at 704-239-6260 or mark.lambert@gcsagents.com
Services: Inbound, Outbound, Multilingual
Provides outsourced teleservices.
Global
Response
777 S State Rd 7
Margate, FL 33068, USA
www.globalresponse.com
Contact: Wendy Shooster, Exec VP Sales, at 800-537-8000 or wendys@globalresponse.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Services include inbound and outbound
teleservices, interactive Web services, data management, CRM, and fulfillment.
Hamilton
Contact Center Services
1006 12th St
Aurora, NE 68818, USA
www.hamiltontm.com
Contact: Glenda Hawthorne at 402-694-4343 or glenda.hawthorne@hamiltontm.com
Services: Inbound, Outbound, Email, Text Chat, IVR
24/7 contact center providing quality inbound,
outbound, and e-contact services from America's heartland; specializing in sales, tech support, and
customer service.
Influent
Inc.
565 Metro Place S Ste 250
Dublin, OH 43017, USA
www.influentinc.com
Contact: Hayley J. Savage, Senior VP Sales, at 614-280-1600 or hayley@influentinc.com
Services: Inbound, Outbound, Email,
IVR
Vertical Markets: Insurance,
Financial Services, Energy, Healthcare, Telecom
Influent provides multi-lingual outsourced customer contact solutions,
including outbound B2B and B2C, inbound customer care, and business process
outsourcing (BPO).
InfoCision
Management Corporation
325 Springside Dr
Akron, OH 44333, USA
www.infocision.com
Contact: Steve Boyazis at 330-668-1400 or steve.boyazis@infocision.com
Services: Inbound, Outbound, Text Chat, IVR, Multilingual
A leading inbound and outbound call center provider, specializing in
customer acquisition, care and retention, and nonprofit fundraising.
Information
Communications Group
4701 College Blvd Ste 205
Leawood, KS 66211, USA
www.infocg.com
913-469-6767
Services: Inbound, Outbound, IVR, and Multilingual
Your phone answered professionally in any language.
InService
America
129 Vista Centre Dr
Forest, VA 24551, USA
www.inserviceamerica.com
Contact: Shaun Redgate, Executive VP, at 434-316-7400 or sredgate@inserviceamerica.com
Services: Inbound, Outbound, Email IVR, Multilingual
InService America’s mission is to enhance the relationship between
clients and their customers.
InterMedi@
Marketing Solutions
204 Carter Dr
West Chester, PA 19382, USA
www.intermediamarketing.com
Contact: Andy Thompson, Director, at 610-429-5130 or athompson@imminc.com
Services: Inbound, Outbound, Multilingual
Outsource call center capabilities with over 23 years experience providing
many industries with inbound customer care, outbound sales, and back office
services.
KorenIt
PO Box 486, Succ. Snowdon
Montreal, QC H3X 3T7, Canada
www.korenit.com
Contact: Lior Koren, President, at 514-831-9636 or contactcenter@korenit.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Provides helpdesk and IT support services.
LaRoss Partners LLC
1 Expressway Plaza Ste 114
Roslyn Heights, NY 11577, USA
www.larosspartners.com
Contact: Wayne Rosen, Director of Business Development, at 516-299-5586 or wrosen@larosspartners.com
Services: Inbound, Outbound, IVR, Multilingual
Memberworks
Canada Corp.
1801 McGill College Ave
Montreal, QC H3A 2N4, Canada
www.memberworks.ca
Contact: Mireille De Bruycker, VP, at 514-847-7887 or mireille.debruycker@memberworks.ca
Services: Inbound, Outbound, Email, IVR, Multilingual
Revenue enhancement programs; loyalty programs;
travel agency.
MPI
Outsourcing
116 Radio Circle
Mt. Kisco,
NY 10549
,
USA
www.mpioutsourcing.com
Contact:
Dick Penn, CEO, at 914-239-4310 or rpenn@mpioutsourcing.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
Provides
call center and BPO services with extensive experience off shore.
OKS-Ameridial
Worldwide
4535 Strausser St NW
North Canton, OH 44720, USA
www.oksameridial.com
Contact: 800-445-7128 or info@oksameridial.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
OKS-Ameridial provides call center services and
BPO.
PDL Contact Centres Ldt
2420 42nd Ave NE
Calgary, AB, T2E 7T6, Canada
www.pdlcc.com
Contact: Desiree Bombenon at
desiree.bombenon@pdlcc.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, French
PDL, a multi-award winning contact center that designs programs customized
for clients’ requirements.
Professional
Answering Service
877 Exmouth St
Sarnia, ON N7T 5R3, Canada
www.professionalansweringservice.ca
Contact: Dale Mason, President, at 519-332-2320 or pass@cogeco.ca
Services: Inbound, Outbound, Email
Robertson
Telecom
270 - 1075 West Georgia
Vancouver, BC V6E 3C9, Canada
www.robertsontelecom.com
Contact: Ron Barker at 604-664-7640 or rbarker@robertsontelecom.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, French,
Spanish, Punjabi
Vertical Markets: Government referral services, IT help desks, automotive repair
customer satisfaction surveys
Our specialty
is content-rich, complex contact centers ranging in size up to 75 seats.
Sento
Corporation
808 E Utah Valley Dr
American Fork, UT 84003, USA
www.sento.com
Contact: John Morgan, Proposals Manager, at 801-772-1520 or john_morgan@sento.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Sento's
customer choice platform provides contact center support through an integrated
CRM solution with multi-channel capabilities, such as telephone, Internet,
chat, email, and self-service.
Telecom Inc
1000 Broadway, Ste 320
Oakland, CA 94607, USA
www.telecominc.com
Contact: Jonathan Martin, President, at 415-243-3131 or contact@telecominc.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: Spanish, Chinese,
Tagalog
Telecom, Inc. is a provider of
outsourced contact center solutions.
Telelink Call Centre
44 Austin St
St. John's, NL, A1B 4C2, Canada
www.thecallcenterinc.com
Contact: Sydney Ryan, Vice President, at
800-693-2255 or
sryan@telelinkcallcenter.com
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Telelink provides remote agent outsourcing solutions to the TAS and call
centre industry in an ATSI certified and ISO 9001:2000 registered
environment.
AnswerNet-TelePartners
5429 Dundas St W
Toronto, ON L5B 1B5, Canada
www.telepartners.com
Contact: 866-303-8330 or
info@telepartners.com
Services: Inbound, Outbound, Multilingual
Customer care professionals specializing in
product support and loyalty programs. Business to Business outbound
only.
The
Telephone Center
1204 Oakland Ave
Greensboro, NC 27403, USA
www.telectr.com
Contact: Mike Foust, Vice President of Operations, at 336-574-3000 or mfoust@telectr.com
Services: Inbound, Outbound, Email, Multilingual
The Telephone Center would like to work with you and welcomes the
opportunity to bid on your telephone studies.
TeleTech
9197 S Peoria St
Englewood, CO
80112-5833, USA
www.teletech.com
303-397-8811
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Telmart
Institute of Marketing
17 Mac Dade Blvd
Collingdale, PA 19023, USA
www.teleservices1.com
Contact: Marianne Wright, Sales Director, at 800-406-6040 or
mariannewright@teleservices1.com
Services: Inbound, Outbound, Email
Specializes in lead generation, appointment setting, surveys, database clean
ups, customer service, and event registration.
TigerTel/UTR
2 Duncan Mill Rd
Toronto, ON M3B 1Z4, Canada
www.tigertelutr.com
Contact: Sue Coetzee, VP of Sales and Marketing, at 416-445-3222 or
sales@tigertelutr.com
Services: Inbound, Outbound, IVR, Multilingual
National call center organization, TigerTel/UTR specializes in inbound and
outbound call center services providing personalized solutions while
delivering world-class results.
TransData
B300, Glamour Heights, Waris Road
Lahore, Punjab, 54000, Pakistan
www.transdata.biz
Contact: Shawn Mark, Business Development Specialist, at 800-480-6794 or
shawn.mark@transdata.biz
Services: Inbound, Outbound, Email, Text Chat, IVR
Arise Virtual Solutions, Inc.
3450 Lakeside Dr, Ste 620
Miramar, FL 33027, USA
www.arise.com
Contact: Luis Gerena, VP of Business Development, at 954-392-2617 or
lgerena@arise.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Portuguese, French
Arise (formerly Willow CSN) provides flexible, outsourced virtual call
center solutions.
XACT TeleSolutions
5341 Mt View Rd Ste
124
Antioch, TN 37013, USA
www.xactservices.com
Contact: Kathy Gray, VP of Sales & Marketing, at 800-558-1545 or KGray@xactservices.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Provides integrated support services.
Advanced
Data-Comm
301 Data Ct
Dubuque,
IA 52003, USA
www.advanced-data.com
Contact:
Michael Budde, Senior Sales VP, at 800-582-9501 or
ADC@advanced-data.com.
Services:
Inbound, Outbound, Email, and Text Chat
Multilingual: English, Spanish
Award-winning,
24x7, Midwest teleservices agency.
Alpha
Telemarketing Inc
9 Germay Dr Ste 200
Wilmington,
DE 19804, USA
www.alphatelinc.com
Contact:
E. Darlene Rogers, President, at 302-658-8540 or edrogers@alphatelinc.com
Services: Inbound, Outbound, Text Chat, IVR
Multilingual: English, Spanish
Atento
Services
Banpro Altamira, 1 1/2 C West, #91
Managua,
Nicaragua
www.atentoservices.com
Contact:
Joe Moreno, Operations, at 888-339-6699 or info@atentoservices.com
Services:
Inbound, Outbound, Email, and Text Chat
Multilingual: English, Spanish, Portuguese
Atento Services is an offshore bilingual call center outsourcing and
investment start-up incubation services provider.
EMS
Inc
12111 Emmet St
Omaha,
NE 68164, USA
www.emscrm.com
Contact:
Mitch Johnson, President and CEO, at 402-496-2223 or sales@emscrm.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
Multilingual: English, Spanish, French, German
Holden
Marketing Support Services
5000
Lima St
Denver,
CO 80231, USA
www.holdenmss.com
Contact:
Dean Hruby, at 720-374-3761 or
dhruby@holdenmarketing.com
Services:
Inbound, Outbound, Email, IVR
Marketing support services, global product and literature fulfillment,
payment processing.
MSA
Global Advisory Group
3904 N Druid Hills Rd Ste 315
Decatur,
GA 30033-3105, USA
www.msaglobal.biz
Contact:
Madinah Ali, President and CEO, at 866-449-1168 or mali@msaglobal.biz
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Creole, Portuguese, French
Offers global outsourcing and technology solutions focused on value-added
services and provides third-party quality monitoring.
Specialty
Answering Service
302 Glen Rode Blvd
King of Prussia,
PA 19406, USA
www.specialtyansweringservice.net
Contact:
Todd Cardin, Sales Director, at 888-532-4794 or info@specialtyansweringservice.net
Services: Inbound, Outbound, Email, Text Chat,
IVR
Multilingual: English, Spanish
Torcom
Call Centers
25 Kessel Ct
Madison,
WI 53711, USA
www.torcom.com
Contact:
Elin Torvik, National Sales Manager, at 800 558-2001 or elin@torcom.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
We An-Ser Communications
Bay #2 1808 50 Ave
Lloydminster, AB, T9V2W7, Canada
www.wean-ser.com
Contact: Ashley and Mike Meszaros, Owners, at 780-870-4096, 866-421-5422, or
info@wean-ser.com
Services: Inbound, Outbound
FineLine
290 Garry Street
Winnipeg, MB, R3C 1H3, Canada
www.finelinesolutions.com
Contact: David Rattray, VP Sales, at 800-758-6055 or
info@finelinesolutions.com
Services: Inbound, Outbound, Email, Text Chat,
IVR
Multilingual: English, Spanish, French
FineLine has been providing strategic
contact center, data management and payment processing solutions for more
than 30 years.
Working Solutions
1820 Preston Park Blvd, Suite 2000
Plano, TX 75093, USA
www.workingsol.com
Contact: Tim Houlne, CEO, at 972-964-4800 or
thoulne@workingsol.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Teleservice Agency
EDS
5400 Legacy Dr
Plano, TX 75024, USA
www.eds.com/services/contactcenteroutsourcing/
Contact: Greg Thomas, Global Marketing Director, BPO Services, at
972-604-5000 or gthoma02@eds.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
EDS Contact Center Outsourcing Services can help transform businesses by
lowering the cost per contact while providing a more consistent customer
experience.
Alta Resources
120 N Commercial St
Neenah, WI 54956, USA
www.altaresources.com
Contact: Pat Nicholson, Business Development, at 877-934-6377 or
insight@altaresources.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Specializes in integrated multi-channel contact center and inside sales
solutions to brands interested in building value with their consumers.
MedVia
253 Summer St
Boston, MA 02210, USA
www.medvia.com/wps/portal/medvia
Contact: Steve Pace, Director of Sales, at 617-478-7104 or
Steven_Pace@nhp.org
Services: Inbound, Outbound, Email, IVR
Multilingual: English, Spanish
Vertical Markets: Medical
MedVia is a multi-functional turn-key patient communications solution that
supports the needs of the medical community.
R&R Telecommunications & Business Center,
Inc.
132 Vinson Highway
Milledgeville, GA 31061, USA
www.rrtelcomm.com
Contact: Michelle Allen, Operations Manager, at 478-452-4832 or
rrtelcomm@gmail.com.
Services: Inbound Outbound
Multilingual: English, Spanish
Provides voicemail, telephone answering service, appointment confirmation
service, and wrecker dispatch after-hours services.
Marrakech Call Center
Gueliz, Marrakech, Morocco
www.outsourcecallcenter.ca
Contact: Louis, Director, at 514-723-1339 or
info@outsourcecallcenter.ca
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: French, English, Spanish, Arabic
MCC is a strategic partner for North American and European companies. The
company is based in Morocco and Canada.
Medfone, Inc.
3305 Jerusalem Ave
Wantagh, NY 11793, USA
www.medfone.com
Contact: Harold Schutzman, VP of Business Development, at 516-679-7620 or
hschutzman@Medfone.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Chinese
Medfone is a full service call center providing customized solutions to
the healthcare industry.
TCIM Services, Inc.
1013 Centre Rd Ste 400
Wilmington, DE 19805, USA
www.tcim.com
Contact: Ti Randall, Sales & Marketing Coordinator,
at 302-633-3069 or sales@tcim.com
Services: Inbound, Outbound, Text Chat, IVR, Multilingual
ISO and WBENC certified provider of IB/OB Contact Center services. Customized solutions. 8 Domestic
and offshore locations.
Custom Response
Teleservices
19208 Sahler St
Elkhorn, NE 68022, USA
www.crtc.cc
Contact: Roger Price, Owner, at
402-203-5530 or roger.price@crtc.cc
Services: Inbound, Outbound
Vertical Market: Insurance sales
Answer Midwest Inc
307 Henry St Ste 207
Alton, IL 62002-6326, USA
www.answermidwest.com
Contact: Susan Hand, Customer
Service & Sales Manager, at 800-342-5550 or
susanh@answermidwest.com.
Services: Inbound, Outbound,
Email
Provide outsourcing for small
to large businesses and professionals. Improving customer contact, service
response, order taking, appointment scheduling, and data gathering.
JSBC
39 Long St
Cape Town, Western Cape, 8000, South Africa
www.jsbc.co.za
Contact: Jerome Slinger, new business developer, at 27790888227 or
jerome.slinger@jsbc.co.za
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, French, Spanish, Dutch, Mandarin, Cantonese
MicahTek, Inc.
8215 S Elm Pl
Broken Arrow, OK 74011, USA
www.micahtek.com
Contact: Keith Conners, Marketing and Sales Director, at 800-303-4436 or
micahtek@micahtek.com
Services: Inbound, Outbound, IVR
Our mission
is to serve others and help them fulfill their potential by building and
maintaining relationships.
Telesec Answering Service
1290 Lincoln Rd Ste # 4
Yuba City, CA 95991, USA
www.telesec.us
Contact: Joyce, Owner, at 877-282-3232 or
telesec@sbcglobal.net
Services: Inbound, Outbound, Email
24/7 answering service serving business and medical professionals; ;
always reach live operators.
Intercon
Messaging Inc.
6226 - 50 Ave Box 6295
Drayton Valley, AB T7A 1R7, Canada
www.interconmessaging.com
Contact: Pat Vos, Owner, at 877-999-5581 or
pvos@interconmessaging.com
Services:
Inbound,
Outbound, Email
Award winning company, providing prompt
professional telephone reception services.
C4 Direct Solutions
555 SW 12th Ave Ste 210
Pompano Beach, FL 33069, USA
www.c4directsolutions.com
Contact: Kristina Heath, COO, at 678-213-3903 or
kristina@c4directsolutions.com
Services: Inbound, Outbound
Multilingual: English, Spanish
Handles inbound and outbound calls for TPV, quality control, first party
collections, and customer service.
Associated Call Centers
1723 Woodbourne Rd Ste B-130
Levittown, PA 19057, USA
www.inboundacc.com
Contact: Dennis O'Hara, President, 800-610-5262 or
dohara@inboundacc.com
Services: Inbound, Outbound, Email, Text Chat, IVR
We have been managing inbound and outbound campaigns for over 15 years.
We can support your program with additional agents or work set up a large
network.
Call Centers India Inc
1200 Western Ave Ste 914
Seattle, WA 98101, USA
www.callcenterinindia.net
Contact: Sandeep Mehra, CEO, at 206-384-4669 or
sales@callcentersindia.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Call Centers India provides offshore contact center and BPO services.
Technocall Corp
3/F PKG Commercial Bldg, #86 Commission Civil St
Jaro District, Iloilo City 5000 Philippines
www.technocall.us
Contact: Iman V. Payos, president, at 63-33-5082190 or
imanpayos@gmail.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Chinese, Filipino
Cost-competitive communications partner with high skilled manpower and
state-of-the-art technology infrastructure.
Bell Industries
8888 Keystone Crossing
Indianapolis, IN 46240, USA
www.belltechlogix.com
Contact: Feliza Irvin, VP Business Development, at 720-935-0410 or
firvin@bellind.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Delivering cost-effective offshore and onshore outbound, inbound, and back
office contact center solutions.
Leading Edge Services
5823 Newton Dr Ste 130
Carlsbad, CA, 92008, USA
www.leadingedge.com
Contact: Dennis Baggett, VP Sales &
Marketing, at 760-496-7020 at
dbaggett@leadingedge.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: English, Spanish
Leading Edge is a full service contact center utilizing the latest technology
to provide customers with exceptional service at a great price.
PB Contact
75 Market Street, Suite 201
Portland, ME, 04101, USA
www.pbcontact.com
Contact: Sonya Messer, National Account Manager, at 207-761-5957 x317 or
smesser@perrybanks.com
Services: Inbound, Outbound, Email, Text Chat, IVR
PB
Contact is a boutique center specializing in white glove service, offering sales
and customer service via phone, chat, and email.
Corporate Call Center, LLC
1400 Union Meeting Rd
Blue Bell, PA, 19422, United States
www.corporatecallcenter.com
Contact: Cynthia Minuti, Director of Marketing, at 215-283-4233 or
cminuti@corporatecallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Inbound and outbound teleservices for customer care, member benefits, help
desk, database management, enrollment, order fulfillment, direct marketing, and
lead generation.
IBT Solutions, A Nicor Services Company
1950 S Batavia Ave
Geneva, IL, 60134, USA
www.ibtsolutionsllc.com
Contact: Barbara Porter, General Manager, at 630 918-0226 or
bporter@nicor.com.
Services: Inbound, Outbound, IVR
Multilingual: Spanish, English
Vertical Markets: Energy, Phone/Cable/Internet
J.D. Power
Certified Call Center specializing in utility industry and connection services.
Inktel Direct
13975 NW 58 CT
Miami, FL, 33014, USA
www.inktel.com
Contact: Eddy Arriola, Executive Vice President at 305-523-1110 or
ed.arriola@inktel.com
Services: Inbound, Outbound, IVR
Multilingual: English, Spanish, French, Portuguese
Vertical Markets: Multi-Channel Catalog, Telecommunications, Travel
Provider of call center, fulfillment and direct marketing services. National
footprint. Since 1997.
LF Service Intl
Sos. Socola, nr. 17
Iasi, al, 700014, Romania
www.lfservice.ro
Contact: Liviu Macoviciuc at +40 232248015 or
liviu.macoviciuc@gmail.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, French, Spanish, Italian
Romania-based
call center offering outsourcing opportunities.
NomKa UK Communications
PO Box 57
Placentia, CA 92871, USA
www.nomka.com
Contact: Norma Duenas, Business Development, at
877-526-6652 or sales@nomka.com
Services: Inbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Inbound call center services include 24/7 bilingual support, order taking,
customer service, and live web chat.
American Mediconnect
| 