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Inbound Teleservice Agencies
The
Inbound call centers in this listing go by various labels, such as
Teleservice Agency, Outsource Call Center, Telemessaging Company, BPO
(Business Processing Outsourcing), and
Telephone Answering Service. The focus on and specialize in providing various
inbound call processing services, such as order-taking, literature response,
customer service, inbound sales, and message taking and processing.
 TeleMed
18 Beck St
Atlanta, GA
30318, USA
www.telemedinc.com
Contact: Steve Clover, VP sales and marketing, at 800-529-8010 or
steve@telemedinc.com
Services: Inbound
Vertical Markets: Medical
TeleMed is a leading provider of medical
answering service and advanced medical call processing solutions dedicated to
private practices, healthcare, university, and hospital systems.
Advantage Answering Plus
3421 Empresa Ste C
San Luis Obispo, CA 93420, USA
www.advantage-plus.com
Contact: 800-549-8282 or
hello@advantage-plus.com
Services: Inbound
Advantage Answering Plus
serves a wide variety of business needs from assisting callers, taking messages,
and placing orders to providing emergency response and dispatching medical
emergencies.
Call Experts
1591 Savannah Hwy
Charleston, SC 29407, USA
www.callexperts.com
Contact: 800-374-0911 or
info@callexperts.com
Services: Inbound, Email, Text
Chat, IVR
Multilingual: English, Spanish
Call Experts is a
complete contact center for all of your voice and text messaging needs. We offer
custom applications, SMS servers, and extensive Web reporting.
ATS Call Centers, Inc., dba TeleRep
14 Wellham Ave
Glen Burnie, MD 21061, USA
www.telerep.com
Contact: Joe Simpkins, sales
and business development, at 800-638-2000 or
jsimpkins@telerep.com
Services: Inbound, Email
Multilingual: English, Spanish
Vertical Markets:
Pharmaceutical, Non-profits, Government Agencies
24-hour call center specializing in customer service and pharmaceutical
research and surveys. Experienced in media response and order entry.
Nurture Connect, Inc.
3434 E 7800 South #46
Salt Lake City, UT 84121, USA
www.NurtureConnect.com
Contact: Shana Duthie,
president, at 800-585-1093 or
info@nurtureconnect.com
Services: Inbound
Vertical Markets: Seniors,
Telecommunications
Inbound direct response
and high touch customer service specializing in senior focused product niches.
Highly flexible platform.
Answer
Center America Inc
5532 N
Broadway
Chicago, IL
60640, USA
www.goacanow.com
Contact: Sales team
at 800-270-7030 or
sales@goacanow.com
Services: Inbound
Multilingual: English, Spanish
Connections Call Centre
101-37710 2nd Ave
Squamish, BC V0N 3G0, Canada
www.connectionscallcenter.com
Contact: Lillian (Lil) Lyle, owner, at 800-667-7588 or
connections@telus.net
Services: Inbound, Email
Offers outsourcing, order-entry, work alone programs, emergency response,
database management, virtual receptionist, and total answering service needs.
CRMI-Catalog Retail Marketing Int'l
5824 Bee Ridge Rd
Sarasota, Florida 34233, USA
www.crmi.cc
Contact: Graham Annett at 813-545-6425 or
gannett@crmi.cc
Services:
Inbound, Email, Text Chat
Specializes in providing contact center services to catalog companies.
Extend
Communications Inc.
49 Charlotte St
Brantford, ON N3T 2W4, Canada
www.extendcomm.com
Contact: Scott Lyons, president, at 800-265-9975 or
info@extendcomm.com
Services: Inbound, Email, Text Chat, IVR
With three inbound call centers in Ontario,
Extend serves clients across Canada and the U.S. with dedicated and overflow
programs.
Southwest
Call Center of LA Inc
629 Martin Luther King Hwy
Lake Charles, LA 70601, USA
www.southwestcallcenter.com
Contact: Celia Case, general manager, at 337-310-2435
or
ccase@southwestcallcenter.com
Services: Inbound
Service is custom designed for each
business according to clients' requirements.
Frontline Call Center
434 Prune Alley
Eastsound, WA 98245, USA
www.frontlinecallcenter.biz
Contact: Jill Blankenship, owner, at 360-376-6996 or
jill@frontlinecallcenter.biz.
Services: Inbound, Email, Text Chat, IVR
24/7 Inbound
Call Center with professional and mature staff that specializes in Tier 1-2
technical support, order processing, and customized customer services.
Answer United
341 W Lovell
Kalamazoo, MI 49007, USA
www.answerunited.com
Contact: Scott Gignac, sales
and marketing manager, at 800-937-5900 or
sales@answerunited.com
Services: Inbound, Email, Text, Chat
Answer United has been a leader in the telephone answering and call center industry for
over 40 years. We provide old fashion service through modern technology
Time Communications
4444 Centerville Rd # 245
White Bear Lake, MN 55127, USA
www.TimeCommunications.biz
Contact: Trisha Stenberg,
president,
at 651-229-3530 or
tstenberg@timecommunications.biz
Services: Inbound, Email, Text Chat
Time Communications has been
providing inbound call center services since 1972. We provide answering service,
customer service, survey response, and technical support.
A Live Answer, Inc
PO Box
2066
Harrisonburg, VA 22801, USA
www.aliveansweringservice.com
Contact: Rob Hudelson, owner, at 800-355-2650 or
Rob@aliveanswer.net
Services: Inbound
Multilingual: English, Spanish
Bilingual 24-hour telephone answering service
Commercial Telephone Exchange, Inc.
57 Cheney St
Reno, NV 89501, USA
www.ctei.com
Contact: Kent Steglich, sales, at 800-932-8032 or
sales@ctei.net
Services: Inbound
We are our clients business communications partner providing professional
services for 39 years.
Direct Line Tele Response
2847 Shattuck Ave
Berkeley, CA 94705, USA
www.directlineinc.com
Contact: Greg Gottstein, communication consultant, at 888-365-2424, 510-843-3900, or
gregg@directlineinc.com
Services: Inbound
Vertical Markets: Property Management, Medical, Legal, IT Support
Inbound telemarketing, messaging, and emergency dispatch after hours,
overflow, or 24/7, with state of the art equipment (PInnacle), we help ensure
our clients never miss a call. No offshore; all USA.
Taurus Info
Falt 201 & 202, Eldorado
Building
Hyderabad, A.P 500060, India
www.taurusinfo.com
Contact: Kevin Kelly at
408-426-5494 or
kevin@taurusinfo.com
Services: Inbound, Email, Text
Chat
Taurus Info provides BPO services, software solutions, and back office
services.
Quattra SCS Ltd
272 Albert St E
Sault Ste Marie, ON, P6A 2J4,
Canada
www.quattrascs.com
Contact: Michael Johns,
sales, at 705-945-0258, 906-495-1611, or info@quattrascs.com.
Services: Inbound
Provides telephone
answering services, paging, and wireless communications.
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