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Canadian Teleservice Agencies
The
Canadian call centers in this listing go by various labels, such as Teleservice Agency,
Outsource Call Center, Telemessaging Company, Telemarketing Firms, BPO (Business Processing Outsourcing) and Telephone Answering Service.
Regardless of what they call themselves, all provide various phone
answering and call processing services. They
can customize their services to meet your needs, providing overflow coverage,
after hours support, or complete 24-7 call center services.
TigerTel
Communications Inc
2800 Skymark Avenue Suite 308
Mississauga, ON, L4W 5A6,
Canada
www.tigertel.com
Contact: Mary Anne
Straw, vice president western region, 800-218-5855,
info@tigertel.com
Services: Inbound, Outbound
TigerTel, global
excellence and technical innovation through interactive communication solutions,
inbound and outbound call services, phone answering services, and CRM.
Contact Bridge Inc
Suite 213, 7161, 121st Street
Surrey, BC, Canada, V3W1G8
www.contactbridge.com
Contact: Bobby Grover, director
of business development, at 604-537-9599 or
bobbygrover@contactbridge.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Vertical Markets: Collections,
Travel, Timeshare
Contact Bridge offers
call center and telemarketing services in BPO, increasing sales by delivering excellent quality, customer satisfaction, and revenue
generation.
AnswerPlus
Inc.
120 Hughson St S
Hamilton, ON, L8N 2B2, Canada
www.answerplus.ca
Contact:
Barbara Bradbury, vice president, at
888-727-9673 or barbara@pasword.com
Services: Inbound, Outbound, Email,
IVR
Multilingual: English, French
Vertical Markets: Real Estate, HVAC,
Home Health Care, Property Management
AnswerPlus is a 24/7 multilingual call center specializing in emergency response
industries. We respond to voice and data communications for companies who have
made the decision to outsource their customer contacts in order to focus on
their core business .
Connections Call Centre
101-37710 2nd Ave
Squamish, BC V0N 3G0, Canada
www.connectionscallcenter.com
Contact: Lillian (Lil) Lyle, owner, at 800-667-7588 or
info@connectionscallcenter.com
Services: Inbound, Email
Offers outsourcing, order-entry, work alone programs, emergency response,
database management, virtual receptionist, and total answering service needs.
Robertson
Telecom
270 - 1075 West Georgia
Vancouver, BC V6E 3C9, Canada
www.robertsontelecom.com
Contact: Ron Barker at 604-664-7640 or rbarker@robertsontelecom.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, French,
Spanish, Punjabi
Vertical Markets: Government referral services, IT help desks, automotive repair
customer satisfaction surveys
Our specialty
is content-rich, complex contact centers ranging in size up to 75 seats.
Tele-Page
3901 Jean Talon St W Ste 200
Montreal, QC H3R 2G4, Canada
www.tele-page.com
Contact: Gary Blair, president, at
514-342-3611 or
garyb@tele-page.com
Services: Inbound, Outbound
Multilingual: English, French
Tele-Page, Quebec's call center and paging experts since 1970.
Extend
Communications Inc.
49 Charlotte St
Brantford, ON N3T 2W4, Canada
www.extendcomm.com
Contact: Scott Lyons, president, at 800-265-9975 or
info@extendcomm.com
Services: Inbound, Email, Text Chat, IVR
With three inbound call centers in Ontario,
Extend serves clients across Canada and the U.S. with dedicated and overflow
programs.
PDL Contact Centres Ltd
2420 42nd Ave NE
Calgary, AB, T2E 7T6, Canada
www.pdlcc.com
Contact: Desiree Bombenon at
desiree.bombenon@pdlcc.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, French
PDL, a multi-award winning contact center that designs programs customized
for clients’ requirements.
AnswerNet-TelePartners
5429 Dundas St W
Toronto, ON L5B 1B5, Canada
www.telepartners.com
Contact: 866-303-8330 or
info@telepartners.com
Services: Inbound, Outbound
Customer care professionals specializing in
product support and loyalty programs. Business to Business outbound
only.
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